
Irwin Ford Lincoln Laconia
Laconia, NH
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Great customer service. Dave Piper is the reason I travel 40 miles to receive service on my vehicle. I was extremely satisfied with the service provided by this gentlemen. 40 miles to receive service on my vehicle. I was extremely satisfied with the service provided by this gentlemen. More
When you buy a new or used car the first thing you consider is the service department and it's manager! Without great service and a wonderful manager you should go elsewhere! A good example of this is consider is the service department and it's manager! Without great service and a wonderful manager you should go elsewhere! A good example of this is my daughter: she drove 4.5 hours to the Kia garage to have a timing belt replaced which was suggested to her by them!! she got to garage and the manager said ooops!! your car has no timing belt!! My husband considered buying a new Kia but because of the poor service and manager he choose not to. Bob Abbott is the example of great service. He is dependable, honest, polite, patient- all that is perfect in a manager! If he ever decided to move to another garage we most likely will go with him! Great job Bob as always. donna and butch More
I brought my Tacoma to Irwin for an inspection sticker. Bob Abbott waited on me and said it would not take long. He wqs polite and completely explained the sticker process. It took less than an hour and I Bob Abbott waited on me and said it would not take long. He wqs polite and completely explained the sticker process. It took less than an hour and I was on my way. I was also given a car wash. I could not be more pleased with Bob or the service I received. More
David was very professional and friendly. He appeared to be honest and genuine. I think he is an excellent representative of the Irwin family and their tried and true reputation of exceptional value and qu be honest and genuine. I think he is an excellent representative of the Irwin family and their tried and true reputation of exceptional value and quality service. I would do business with them again and will recommend Irwin as a decent car dealer. More
Dave is always very friendly and accommodating. Call when there is going to be more work needed or will cost more. Also, the drivers that take and pick me up are timely and friendly. Linda when there is going to be more work needed or will cost more. Also, the drivers that take and pick me up are timely and friendly. Linda More
My husband and I was walking around the car lot, when salesman Michael Huchins approached us with the upmost friendly attitude. We told Michael what we were looking for and he simply said...have I got a salesman Michael Huchins approached us with the upmost friendly attitude. We told Michael what we were looking for and he simply said...have I got a deal for you and I think its just what your looking for!!! We are proud owners of the 2013 Ford Edge Limited. More
Craig was very friendly and helpful. If my wife or I asked a question and he didn't know the answer he promptly found someone who did. We were very comfortable dealing with Craig. We bought our new truc asked a question and he didn't know the answer he promptly found someone who did. We were very comfortable dealing with Craig. We bought our new truck on 10/14/13. Craig called to make an appointment to make an appointment for us to have extra items that we ordered installed in a timely matter. Once again great job. I can not say enough about your sales manager Steve Bellows. He was extremely helpful during all aspects of the purchase. This is the fourth new vehicle we have purchased from this dealership and people like Steve and Craig are why we continue to do business with Irwin Ford. Thanks again Gary & Sheila Miller. More
So for the last year my wife and I have been trying to get a car and was trying every where but evrywhere we were going we got rejected because I have no credit an score of 0. We got rejected from 9 diffe get a car and was trying every where but evrywhere we were going we got rejected because I have no credit an score of 0. We got rejected from 9 different auto place and we were about to just give up. Until I got a call from Irwin and siad I was preapproved for a car. To be honest I was a little sceptical on it. We decided to check it out anyways. When we got there it felt vary welcoming something I've NEVER felt form other places. We got intrduced to a dealer by the name of Mike D. He was stright forward and didnt beat around the bush. We told him that we needed to finace. After 1 hour he let us take a car we were looking at for a test drive half way through it he told us we were approved and that the car was ours. He did something noone else would and just give us a chance. I would recommind anyone who has bad credit or no credit or if your just looking for a great car with the best dealers Ive ever meet. Irwin is the place to go. Ask for Mike D. More
We have had great service with Irwin Zone for over 30 years. The people we have dealt with whether in service or sales have always been very helpful and polite. years. The people we have dealt with whether in service or sales have always been very helpful and polite. More
Service was great. Ray was helpful every step of the way. Called me to let me know what was needed for inspection and at what stage different things were at. Told me tires would pass but at the stage he woul Called me to let me know what was needed for inspection and at what stage different things were at. Told me tires would pass but at the stage he would recommend replacements. Glad for this info as winter is coming and new tires would be optimal. Accurate info as to completion time and wrapped things up quickly once car was finished. All staff was friendly, courteous, and smiling. Very organized well run outfit. I'm a previous Irwin Toyota owner and very happy they will care for my Subaru now that the Subaru dealership moved out of town. Excellent service- thanks to Ray and all. More