
Irwin Ford Lincoln Laconia
Laconia, NH
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There was a little confusion when I first arrived at the dealership but that was quickly cleared up by Bob Travers. I highly recommend that you request him to help you through the process of purchasing your dealership but that was quickly cleared up by Bob Travers. I highly recommend that you request him to help you through the process of purchasing your vehicle. He was a straight shooter, made me feel comfortable, was personable and friendly while maintaining a very professional attitude. Bob never tried to "sell" me my jeep, he let me buy it and he applied NO pressure which is very important to me. I will definitely remember him when it's time to purchase again. (hopefully not too soon as I'm hoping to enjoy my new ride for many years!) More
I was looking for a specfic Ford F150 model and found it through Irwin's internet advertising. The dealership and sales person David DeGrace were not at all surprised by the fact that I was an out of state through Irwin's internet advertising. The dealership and sales person David DeGrace were not at all surprised by the fact that I was an out of state buyer located 4 hours from the dealership and clearly did that sort of transaction routinely. They were informed, courteous and followed up quickly at each stage of the sales process. My visit to the dealership was equally pleasant--vehicle was ready for a test drive, the paperwork was ready to go and the transaction was completed quickly. I appreciated the professionalism and expertise of everyone at the dealership--a solid, customer-first approach that really showed. More
A friend of mine had taken her Hyundai in for service on 1/30/2014 and called me about a used Focus that Irwin had for sale. I have been looking for a vehicle for a few months now and every time I found one 1/30/2014 and called me about a used Focus that Irwin had for sale. I have been looking for a vehicle for a few months now and every time I found one in my price range it had already been sold. This particular Focus had been sold but the deal fell through. Irwin allowed my friend to drive the Focus as a loaner while her car was being serviced so she could bring it to me to look at. I initially was hesitant as the last time I had been to Irwin looking at used cars the salesman acted as if I was bothering him so I left vowing not to return. I did agree to go to the dealer with my friend and after speaking with Frank Cacciatore I felt better about making the purchase. He was easy to deal with and understood my position. Even though he was unable to come down on the price he did give me a years worth of oil changes and roadside assistance. So far so good, the vehicle is sound and runs great. I appreciate the fact that I was treated with respect and genuine kindness. I will now recommend Irwins to anyone who is in need of a vehicle New or Used. Thank You Frank ! Sincerely, Marjorie Martin Meredith NH More
Bob made the transaction very simple with the right price. Best experience I ever had buying a vehicle. I will return in the future and I will contact Bob. Thanks! price. Best experience I ever had buying a vehicle. I will return in the future and I will contact Bob. Thanks! More
I went to this dealership because it was close and had a good reputation. Nate Anderson was very helpful and attentive to my needs. He answered all my questions and was very professional in the sales proc good reputation. Nate Anderson was very helpful and attentive to my needs. He answered all my questions and was very professional in the sales process. I would definitely recommend Irwin's and Nate for an auto purchase. I have not utilized the service department as yet, however my wife has and has been very satisfied. More
Irwin is great! Go see Bob Travers for your next car! Everyone there is great. But, Bob goes above and beyond to make sure you are happy. Bob has made the transition into a new car so easy for me that I Everyone there is great. But, Bob goes above and beyond to make sure you are happy. Bob has made the transition into a new car so easy for me that I can't wait to go back and see him when my lease is up. More
Bob Travers was recommended to me by a neighbor. I went to him with very specific needs, budget, and a time crunch, and sometimes a little bit of a mood. He sailed through it all and found me a good used c to him with very specific needs, budget, and a time crunch, and sometimes a little bit of a mood. He sailed through it all and found me a good used car IN GOOD SPIRITS. He earned his good reputation. More
David DeGrace helped me pick out a good used pickup. David is knowledgeable but down to earth, and a helpful salesman. Was a good experience overall, and I am really excited about my 2008 Silverado. David is knowledgeable but down to earth, and a helpful salesman. Was a good experience overall, and I am really excited about my 2008 Silverado. More