
Irwin Ford Lincoln Laconia
Laconia, NH
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Irwin Motors The entire transaction went smoothly. Scott Hayward went out of his way to make sure I got the best deal possible. He seemed very honest and upfront. The entire transaction went smoothly. Scott Hayward went out of his way to make sure I got the best deal possible. He seemed very honest and upfront. I would highly recommend Scott and Irwin Motors for your next vehicle! More
Quick no hassle experience My wife and I traded in our RAV4 for a new one, our salesman was Scott Hayward, he was very easy to deal with, he was definitely not the "typical car My wife and I traded in our RAV4 for a new one, our salesman was Scott Hayward, he was very easy to deal with, he was definitely not the "typical car salesman"! We were in the dealership for a little less than 3 hours which I think is fast when negotiating and buying a car. This is our third vehicle from Irwin's and over all our fifth. We will certainly do business with Irwins again and recommend the same for our family and friends. I would also like to mention John Murphy who did the leg work to get my wife and to walk through the door when we did, if not for him we would've waited until our lease was up but instead he convinced us to come early which was great since we didn't feel any pressure to get a deal done which took the stress off of my wife who is not a procrastinator! Dealing with the finance guy Josh Glazier was a breeze also there was no pressure to add anything extra to our cost only quick and simple explanations on everything he had to offer!! Thank you More
Purchase of a 2015 Ford Fusion I purchased a 2015 Ford Fusion from Bob Travers. He went above and beyond to help me find the right vehicle for me I would definitely recommend Bob an I purchased a 2015 Ford Fusion from Bob Travers. He went above and beyond to help me find the right vehicle for me I would definitely recommend Bob and his team at Irwin Automotive to purchase a new car. More
Friendly and expeditious experience Scott Hayward was very knowledgeable of the Toyota truck models available and went above and beyond the call of duty to provide me with the truck I wa Scott Hayward was very knowledgeable of the Toyota truck models available and went above and beyond the call of duty to provide me with the truck I wanted at a price that was affordable to me. I would recommend him as a quality salesperson. More
Not pushed to purchase I found a truck that met my criteria online and contacted Salvatore Vespa to inquire about it. I was very limited on time, and Salvatore was able to I found a truck that met my criteria online and contacted Salvatore Vespa to inquire about it. I was very limited on time, and Salvatore was able to pair me with Bob Travers to get me the keys and throw the dealer plate on so I could take a quick test drive while they appraised my trade-in. Bob was working with another customer, but was able to quickly get my information after the drive, give me a price on my trade-in, take a deposit on the truck (knowing my time constraints) and set an appointment with me for the next day to talk numbers... all without inconveniencing his other customers. I met with Bob the next day, was able to take another test drive with my family, discussed price, and signed on my new truck! Easy, straight-forward, no hassle, no pressure. No "pushing to purchase." Exactly what I was looking for in a vehicle purchase... Exactly what I received. Thank you again, Bob, for your assistance in getting me the truck I need! Thanks! More
No Customer Service skills I first contacted Irwin through the Website regarding a vehicle I saw that I was interested in. They told me it was still available and invited me up I first contacted Irwin through the Website regarding a vehicle I saw that I was interested in. They told me it was still available and invited me up to look at it. I drove 45 mins up there and found the vehicle. It took a little bit to get a salesperson and when I did he was dealing with another Customer. I told him I needed to know what I could get for my trade so I was not wasting my time. It took over two and a half hours to finally get numbers that were no where near what I was expecting and the vehicle I was looking at was not even able to be driven for a Test Drive which I was not told so I drive up there for nothing. I contacted the Dealership multiple times after trying to make some kind of deal since I had been treated so poorly when I was there. I would get a email and then after I would respond I would not hear back for over a week at which point I would write another email asking why I had not heard anything. There were other vehicles I was interested in also but there were issues with every vehicle I asked about even though the Website did not specify any issues. This place is a Huge waste of time. More
We had a great buying experience I found a vehicle that we were looking for on Irwins website, called and spoke with Scott Hayward. He was sad to inform me that the vehicle that was b I found a vehicle that we were looking for on Irwins website, called and spoke with Scott Hayward. He was sad to inform me that the vehicle that was both in our price range and perfect for our family had just been sold. We contined looking elsewhere. A few weeks later, we had still not found a vehicle, when I received a voice mail from Scott saying that the vehicle we loved was back on thr lot! I was so thrilled he had remembered us. We went in the next day and he set us up with a great rate, even though we thought we would have a hard time getting financed. He was honest right from the beginning with us, the good and bad, and we liked that! It was overall a great, painless experience! And I love my new, used car! More
Happiest customer ever I visited Irwin Ford hoping to buy a decent used car that I could afford. I was driving a car that was falling apart and my finances were not in good I visited Irwin Ford hoping to buy a decent used car that I could afford. I was driving a car that was falling apart and my finances were not in good shape either. I'm so glad I met Dave, my sales guy , He showed me some realistic options and I was able to get a great car at the best price around. I knew the financing might be a struggle but they had a great offer for me and Josh in the financing department was top shelf as well. Thank you Dave and Josh , You guys are # 1 More
2015 Ford F150 Twelve weeks a ago I started the search for a new Ford F150. I am from Massachusetts and spend time in NH Lakes Region. I decided to give Irwin Moto Twelve weeks a ago I started the search for a new Ford F150. I am from Massachusetts and spend time in NH Lakes Region. I decided to give Irwin Motors an opportunity to provide a quote. I met with Scott Heywood and specified a vehicle. After negotiation, we came to an agreement. Scott was a pleasure to deal with and also very knowledgeable. I picked up my new truck on April 10th. I previously drove a 2007 Ford F150 and am amazed at the technology and creature comforts now available in a vehicle. More
We Love our new Ford Supercab!!! Thanks Bob Traverses for his excellent customer service. We have purchased many vehicles from him and we are always very satisified. We always look Thanks Bob Traverses for his excellent customer service. We have purchased many vehicles from him and we are always very satisified. We always look forward to dealing with Bob. He always has a kind word and very has a lot of compassion . He always go beyond to help you. Thank you Bob Traverses so much.. A wonderful experience as always!!! More