Irwin Ford Lincoln Laconia

Emergency Service / Had car towed to Lloyd I follow Service representatives. Lloyd Miles knows my car and what I expect for service. He sees to my instructions being carried out and advises m I follow Service representatives. Lloyd Miles knows my car and what I expect for service. He sees to my instructions being carried out and advises me on what future needs are for continued car reliability. Ken Haley More

service Scheduled oil change tire rotation, inspection. Needed tires, rear rotors pitted,rust. A very expensive day. Came in at 2 pm left 5 pm all fixed, new Scheduled oil change tire rotation, inspection. Needed tires, rear rotors pitted,rust. A very expensive day. Came in at 2 pm left 5 pm all fixed, new tires, rear brakes, inspection, oil change. At least the customer service I received was exemplary. The service advisor was most helpful through the process with an emphasis on safety the most critical of all in my perspective. He got it done on a Friday afternoon. More

Regular Scheduled Service I always bring my truck to Irwin because their service crew is the best. I've known Bob Abbott for over 5 years and he is great. He is friendly and v I always bring my truck to Irwin because their service crew is the best. I've known Bob Abbott for over 5 years and he is great. He is friendly and very professional. He always has a smile for the customer and he really knows his stuff. I have also been helped by Gary and others over the years. The entire crew is awesome, and I never doubt the quality of the actual service either. Their mechanics and technicians are among the best. My only wish is that they could service my Harley too! More

Repair and Servicing of Jaguar Leaving our FL home and about 200 miles into the trip, the "Engine Light" came on. We came onto to Laconia anyway. Car is 2003 Jaguar X-Type. Irwin Leaving our FL home and about 200 miles into the trip, the "Engine Light" came on. We came onto to Laconia anyway. Car is 2003 Jaguar X-Type. Irwin AG Service Advisor Gary Stohl, listened, took my info and we set up the appointment for the repair. All was as said by Gary - service, cost, repair time. All Great. As the Jag was later due for 100k Service, I took it IAG QuickLane, and Chris Weaver took the most excellent care of our 'Kitty' Car. GREAT SERVICE, BEST PRICE and all most friendly of people all around. THANKS Chris. We are fortunate to have Irwin in Laconia. Over the past 5 years Irwin also did the best of service and taking care of our two other vehicles - a 2004 Prius and a 2012 Prius. The BEST. More

Service My husband, daughter and I were on vacation in New Hampshire when we had engine problems. We were fortunately towed to Irwin Motor group and into the My husband, daughter and I were on vacation in New Hampshire when we had engine problems. We were fortunately towed to Irwin Motor group and into the good hands of Gary Stohl in service. It took 3 1/2 weeks to ultimately have the engine replaced. Gary stayed in touch with us every step of the way. He returned phone calls and was remarkably patient as our frustrations increased. Most delays were caused by our extended warranty insurance company but Gary was on the phone to them and I truly felt he fought for the replace the engine that he and the machanic felt we needed even when the insurance company didn't. Gary was very kind, considerate, polite and above all patient. I would recommend this dealer and particularly Gary. I wish they were closer (we live in Tennessee) so we could regularly do business with them. More

First Time Customer After looking at numerous used vehicles online that would be suitable for my daughter's first car we found the best deal at Irwin. We drove an hour t After looking at numerous used vehicles online that would be suitable for my daughter's first car we found the best deal at Irwin. We drove an hour to see the car and take it out for a test drive. Scott Hayward was our sales rep. and he did everything he could to make sure we were happy customers. He was very friendly & knowledgeable. I would recommend this dealership to anyone looking to purchase a used vehicle. More

purchased new toyota just purchased a new Tacoma. I dealt with Howard Cullen, this was an out of state transaction and Howard made it as simple as possible. He was very p just purchased a new Tacoma. I dealt with Howard Cullen, this was an out of state transaction and Howard made it as simple as possible. He was very professional and friendly. I would definetly purchase more vehicles from Howard. Thanks for a great and easy transaction Joe from N.Y More

Excellent service experience If you need automobile service, the Quick Lane Center affiliated with the Irwin Group and managed by Bill Salta and Chris Weaver comes highly recommen If you need automobile service, the Quick Lane Center affiliated with the Irwin Group and managed by Bill Salta and Chris Weaver comes highly recommended. I use this well run facility for all of my basic car needs. Recently, I had both my wife's and my car serviced. I experienced on time appointments, polite employees, comfortable waiting area, and quality technician supported servicing. Chris Weaver made sure that everything was completed on time and as needed. Finally, he carefully provided a review of the comprehensive technician checkup report highlighting the automobile's state of condition. I'll go nowhere else. Check out Quick Lane More

Dummy Light Delemma Had a bunch of dummy lights go on in my Ford Escape, It was an Air Bag module, and covered by the warranty so just waited for the part to come in, put Had a bunch of dummy lights go on in my Ford Escape, It was an Air Bag module, and covered by the warranty so just waited for the part to come in, put in, and everything is all squared away, Bob kept me updated on how it was going along and when it was ready to go. He's a nice guy. More

Scott Hayward was very informative and helped us greatly. We had made a decision as to what vehicle we preferred and he guided us into a vehicle that better suit our needs. His choice was far wiser than ours We had made a decision as to what vehicle we preferred and he guided us into a vehicle that better suit our needs. His choice was far wiser than ours. More