Irwin Ford Lincoln Laconia

It was awesome easy, quick It went very well today it was all about me the customer thank you scott hayward you made it all so easy love the new truck couldn't be happier. When It went very well today it was all about me the customer thank you scott hayward you made it all so easy love the new truck couldn't be happier. When i went back to pick up the new truck scott was busy busy busy !! He went out of his way to get my deal done !!! Thank you scott hayward!! It will be a few years before i need a new truck but i will be looking for you thank you again scott it was actually fun !!! More

Great Buying experience. I received quick response from my email inquiry by Kristina and then Scott helped try to find the truck I wanted. Everything was straight forward and I received quick response from my email inquiry by Kristina and then Scott helped try to find the truck I wanted. Everything was straight forward and the pricing & trade-in was good. It was nice to have everything happen so easily as I needed a new truck quickly and never felt taken advantage of due to this predicament. More

Happy Customer So thankful that Bob Travers took the time to talk with us to ensure we chose the right vehicle for us. Bob made us feel comfortable the entire time, So thankful that Bob Travers took the time to talk with us to ensure we chose the right vehicle for us. Bob made us feel comfortable the entire time, start to finish. His knowledge and experience were evident right away and he took the time to explain things in a way that applied to our current situation as well as the years coming. I'd also like to thank Josh Glazier, the financial services manager, for going above and beyond to help us out. The overall level of professionalism was so refreshing. We left Irwin Automotive Group with a few new friends, extremely happy and riding in style :) More

Best buying experience.... Thank you to Howie and Dennis for making this one of our more enjoyable car buying experiences; We were especially impressed with the no pressure, fr Thank you to Howie and Dennis for making this one of our more enjoyable car buying experiences; We were especially impressed with the no pressure, friendly atmosphere at Irwin. More

No games being played I came to Irwin for a good price for a ford truck I said no games with going back an forth on the price. MY salesman was Howard Cullen about a hour la I came to Irwin for a good price for a ford truck I said no games with going back an forth on the price. MY salesman was Howard Cullen about a hour later we had a deal .l had visited 4 other dealership they had the better price. Al faro worked with me an Howard Cullen on a better price. Thanks More

Three times and you're out Had a horrible experience at Irwin Toyota Service today. Beware of this company. Made an appointment for routine service and a recall item inspection, Had a horrible experience at Irwin Toyota Service today. Beware of this company. Made an appointment for routine service and a recall item inspection, and was told it would take an hour. When I got there for the appointment they didn't have a record of the work to do on paper. Then, after an hour and 20 minutes of waiting, I was told me they could not do the inspection, and that it would be a bit longer for the routine checkup. This was the third time I made an appointment for the steering Toyota recall inspection and they reneged on doing it after I was there each time. A lot of wasted time. Assistant Service Manager Bob Abbott said I would have to come back for another time and it would take a couple of hours. I swore at him in a pique and said it was never coming back. He said I was rude and should "step outside." Never going back. Beware. Horrible service. More

Great Experience! A giant "thank you" to Scott Hayward of Irwin Automotive Group. I usually dread the thought of new car shopping but Scott made our experience a most p A giant "thank you" to Scott Hayward of Irwin Automotive Group. I usually dread the thought of new car shopping but Scott made our experience a most pleasant one. We called a head of time and gave Scott some thoughts of what we were looking for in a car. He had cars ready at the door for us to test drive when we arrived. Scott was spot on with his recommendations and we drove away last night in a Ford Edge Titanium. I highly recommend Scott to anyone who is looking to purchase a new or used car in the future. You won't be disappointed! More

Value and quality of service are off the charts! I just purchased a 2015 F-150 from Irwin Ford, my salesperson was Scott Hayward. I have bought quite a few vehicles for someone my age and have to say I just purchased a 2015 F-150 from Irwin Ford, my salesperson was Scott Hayward. I have bought quite a few vehicles for someone my age and have to say I found the whole team at Irwin's to be way above average with my other sales experiences. For reference, I have bought from Banks Chevrolet, Autofair Ford (horrible), Belknap Subaru, Manchester Subaru and Ed Reilly Subaru. While some of those stated below were good, Irwin's was a step above all in nearly all departments. I was originally cross-shopping the Tacoma and F-150 and saw Irwin was lowest in the area on price for both trucks. I ordered a 2016 Tacoma but ended up needing a truck sooner so I switched to the F-150. Scott was very patient even though I had changed my mind between trucks a few times. He answered all of my questions and is a very nice guy to be around. I had outside financing and their finance department made the integration effortless. Jess in accessories gave me a great quote on a line-x liner and is quick to get back to you. Good folks down at Irwin's, I'll be back! More

Service with a smile. I purchased my car from Irwin's last summer and brought in recently for some minor issues and routine oil change. Corey helped me get everything look I purchased my car from Irwin's last summer and brought in recently for some minor issues and routine oil change. Corey helped me get everything looked over by the tech and explained the results to me at pick-up. He was sensitive to my time constraints and had me back in my vehicle in no time. Corey even rearranged his lunch schedule so he would be available when I picked up the car. Thanks Corey. More

Great service! Irwin's staff is knowledgable, professional, and efficient. Every time I com in, I am treated with courtesy. My concerns are taken seriously and any p Irwin's staff is knowledgable, professional, and efficient. Every time I com in, I am treated with courtesy. My concerns are taken seriously and any problems are quickly dealt with. More