Irwin Ford Lincoln Laconia

Great Expectations This was my fourth or fifth visit to Irwin in my F-150. I have come to expect a truly qyality experience and the group always deliver. They are terr This was my fourth or fifth visit to Irwin in my F-150. I have come to expect a truly qyality experience and the group always deliver. They are terrific, and seem to enjoy providing an excellent experience. More

New purcase I went with out an appointment, get greeted right away and introduced to Ben, whom listened to my request for a new Ford vehicle.I have to have someth I went with out an appointment, get greeted right away and introduced to Ben, whom listened to my request for a new Ford vehicle.I have to have something easy to enter because of a replaced hip, Ben suggested a Escape and after a test drive I bought it. Ben was helpful, courtesy and attentive to my needs. Thank you for making my experience with you great. More

Great and very timely service for a wheel and tire replacement! Service time was less than the estimated time. A special thanks to Joe Hoffman for his extra efforts and timely communications for me. V replacement! Service time was less than the estimated time. A special thanks to Joe Hoffman for his extra efforts and timely communications for me. Very appreciated! More

Kaylynn Brown is the best! She knows how to take care of a customer. She’s Knowledgeable, professional, and a pleasure to work with. Thanks Kaylynn!!!! a customer. She’s Knowledgeable, professional, and a pleasure to work with. Thanks Kaylynn!!!! More

I'm in the market for a jeep grand cherokee, I see that irwin has at least 4 used for sale in price range, style and mileage I'm looking for online,next I inquire on the one I'm most interested in, Louisa irwin has at least 4 used for sale in price range, style and mileage I'm looking for online,next I inquire on the one I'm most interested in, Louisa tells me " great news that car is available would you like to make an appointment with one of sales specialist to see the car" sounds great so far right, quick response ,car is available, I'm making an appointment, here's where things go south, I make appointment for next day at 3 pm as I'm 2 hours away, all set get my confirmation and I'm off to check out the car, my husband and I arrive on time and are looking for Louisa to see who our sale person is,we meet this guy coming out of dealership who is pleasant enough and asks us what brings us to irwin, we explain Louisa has set us up with an appointment, he then tells me Louisa is the online specialist and isn't there and brings me back to his desk, asks me for the car I'd number, which I go back to my texting coorspondence and find the number,he tells me that car sold today, mmmmm, ok that might have happened so I ask to see the other three , he leaves us for a good 10 minutes and comes back with another guy and one set of keys, we are told there is only one grand cherokee on the lot, so we follow the guy outside, he takes to something that shocked both of us, the car he was showing us was damaged, the rims and tires looked liked tuna cans opened with a full knife, the inside was cloth interior was full of dirt and smelled of stale cigarettes, I drive 2 hours to be shown this? The man kept apologizing to us and was very embarrassed so we just looked at him and said this is not what we drive two hours for and that we were very dissatisfied as you can imagine and drove away to hopefully a better run dealership that knows how to treat customers More

Awesome experience as always! Lloyd in service has a wealth of knowledge and am always impressed how he works with the techs. I go to Irwin because of Lloyd! wealth of knowledge and am always impressed how he works with the techs. I go to Irwin because of Lloyd! More

Great prices, nice people, solid experience It is nice to go to a dealership where you walk in the door knowing they have the best pricing anywhere and that you don't have to go through hours of It is nice to go to a dealership where you walk in the door knowing they have the best pricing anywhere and that you don't have to go through hours of haggling--the old "this is going to difficult; I will have to go to my manager" back and forth. Research on the online pricing made it clear these were rock bottom prices. Explanations throughout the buying process were clear from the salesperson to the finance person. More

Our experience with Irwin automotive group was excellent. Our used vehicle was brought up go new standards and our sale experience was fast and efficient. Howard Cullen was very helpful in this process by pr Our used vehicle was brought up go new standards and our sale experience was fast and efficient. Howard Cullen was very helpful in this process by providing excellent customer service and going above and beyond. We highly recommend and Howard Cullen and Irwins. More

Always goes above and beyound. Irwin Automotive Group is always ready to answer questions and are able to solve your problems quickly and at affordable prices. We have a 2018 Ford E Irwin Automotive Group is always ready to answer questions and are able to solve your problems quickly and at affordable prices. We have a 2018 Ford Escape that we bought at Irwin and are very satisfied with the way Irwin takes care of our automotive needs. More

We knew what we were looking for. Ben our salesman was great he helped us figure out the best deal for us. Being short staff everyone was great even stayed late to help us finish up the deal and drive hom great he helped us figure out the best deal for us. Being short staff everyone was great even stayed late to help us finish up the deal and drive home with our new truck. Thanks again More