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Irvine Subaru - Service Center

Lake Forest, CA

4.6
472 Reviews

472 Reviews of Irvine Subaru - Service Center

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February 04, 2024

Very friendly environment. Quick service. Laura was very professional and great to work with. Thank you. More

by MELMARINA0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again. Take care!

February 03, 2024

The service department's Laura Flanagan, I give five stars to ...she is the only one I will work with and the reason I keep coming back for service. More

by kltreydte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Love this service dept and personnel and that’s why I come here rather than the Ontario Subaru dealer near my home. More

by marg35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente Mendoza
Feb 05, 2024 -

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

February 02, 2024

I have been going to this dealership for nearly 5 years and they have serviced my 2019 Subaru outback. I am very happy with their service and they always call me with any suggestions or future service that More

by harry21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Very pleased with service. Very friendly staff. I’m on my 2nd cross trek. Wouldn’t go anywhere else. More

by LESLIECHRISTODOULOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Sileoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Perfect service from the top down. Been with this dealership since 2010 and will go nowhere else. Like family. More

by carlgarrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Martin
February 01, 2024

Everything was good except no text or call to let me know finished. I came back at 2 hours though I was quoted 1.5. Otherwise ok More

by bbarbernell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Irvine Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2024

Always pleased when I leave that I received good service. Never take my car any where else. More

by renee31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

I made an appointment, the service center took care of everything! Love the service to drive you home… it really helps if you cannot stay and wait. More

by TMNKOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

I've been going here for service for 20 years and they consistently do good work and provide good customer service More

by CHRISDEVLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Irvine Subaru responded

Thank you for being a loyal customer, we appreciate you and hope to continue for 20+ more years! Please reach out if you ever need anything!

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