Irvine Subaru - Service Center

As always, everyone is ver professional and courteous. All questions and concerns are handled clearly. All questions and concerns are handled clearly. More

Subaru of Irvine is comfortable & accomodating. Staff are customer service oriented & service is good quality in timely fashion. Staff are customer service oriented & service is good quality in timely fashion. More

I came for an express service and the advisor told Me the express service is the same price as the regular service I got confused since I thought the express service has only a few check-ups the express service is the same price as the regular service I got confused since I thought the express service has only a few check-ups More

The people were very courteous. The assistant manager took care of me for my car to have an oil change. Service is an excellent. The assistant manager took care of me for my car to have an oil change. Service is an excellent. More

Sam provided good service and support when I had questions about something that should have been under warranty. questions about something that should have been under warranty. More

Love Irvine Subaru and LOVE Sam at the Service Desk, She is always on top of what we need and offers the best counseling when I ask questions!! is always on top of what we need and offers the best counseling when I ask questions!! More

Really like this dealership. Service to my vehicle has been professional, reliable, easy to schedule, and personalized. Not a high pressure organization. Service to my vehicle has been professional, reliable, easy to schedule, and personalized. Not a high pressure organization. More

I was very happy with the service I received at Irvine Subaru. They explained what was going to be performed and the cost. I was given updates on progress. When the service technician discovered that t Subaru. They explained what was going to be performed and the cost. I was given updates on progress. When the service technician discovered that the filters were dirty and needed replacement the Service representative notified me of this discovery and advised to the cost prior to proceeding. I approved this additional work. I did not receive any pressure to perform any work. The Service representative did explain work that needs to be performed and gave me a quote on this work. I explained this was not a good time for me financially and he did not give me any pressure to proceed at this time. Only one thing I did notice, it appears that the pre-set seat setting feature had been deleted. More

Helpful, friendly staff. Very efficient checking me in and out. I would highly recommend this service department. Very efficient checking me in and out. I would highly recommend this service department. More

They are thorough, friendly, and organized. While waiting for a service person to wait on you it would be good for someone to say, “we’ll be right with you.” Because you see people on their c While waiting for a service person to wait on you it would be good for someone to say, “we’ll be right with you.” Because you see people on their computer with no people and wonder if they are ignoring you. Also, it would be good to have a designated place to wait in line as it’s a little confusing on whether you’re supposed to walk up to the counter of someone who has no people or wait for someone to call you over. More