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Irvine Subaru - Service Center

Lake Forest, CA

4.6
472 Reviews

472 Reviews of Irvine Subaru - Service Center

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April 27, 2023

Seamless service, done quicker than anticipated. Slightly disappointed with the car wash but I can't expect a lot when it's complimentary :) overall, great service, a nice waiting area and will defi More

by Bogardusmaryc@gmail.com
Recommend Dealer
Yes
Employees Worked With
Sam forget the last name
April 27, 2023

Evaline was helpful from beginning to end ! Your staff is always so helpful and friendly. I love my Subaru and your dealership. More

by TKMJMANN@COX.NET
Recommend Dealer
Yes
Employees Worked With
Eva line
April 26, 2023

It was fine, except they left a grease hand print on my white door handle. They came out and cleaned it. More

by MCUSHMAN@ME.COM
Recommend Dealer
Yes
April 26, 2023

Quick and efficient service Everyone was very helpful and knowledgeable about their job Great service! More

by BEINGLUCY123@YAHOO.COM
Recommend Dealer
Yes
April 26, 2023

I felt it all the things I needed to be accomplished got accomplished All went well! More

by sfousek
Recommend Dealer
Yes
Employees Worked With
Sam
April 22, 2023

Yes 👍 Done I was satisfied. 👍 👍 S e v e n D e More

by SANJI@GTE.NET
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
April 21, 2023

Call me. Lied about potential issues. Told me I had problems that were not true. There was no nail in the interior side wall on the passenger side. More

by terryteale51@gmail.com
Recommend Dealer
No
Employees Worked With
hi
March 28, 2023

The staff is consistently respectful & honest. It is always a positive experience. Appreciate the ride to my job & the puck up. It’s a big factor. More

by lizhar@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EV. Peralta & Driver
Mar 30, 2023 -

Irvine Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2023

The service is excellent. The service people are courteous, friendly and knowledgeable. Timely completion of my oil service!! More

by rcalame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mancilla, Joseph Smith
Mar 25, 2023 -

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 23, 2023

The service is good. The service people are courteous, friendly and knowledgeable. I do not like these surveys. If I was not happy with the service I would say so without More

by dalobo
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mancilla, Joseph Smith
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