Irvine Subaru - Service Center

Overall very good but they took too long to give a ride home Very understanding home Very understanding More

Professional, patient, valued me as a consumer with choices, treated my daughter with respect. Making the appointment in the app was easy, and I appreciated the prompt follow up in my notes before the choices, treated my daughter with respect. Making the appointment in the app was easy, and I appreciated the prompt follow up in my notes before the appointment especially since this was the first time at this dealership. More

Laura provided prompt competent service and kept me informed of progress. She is very knowledgeable and professional. I also really appreciate the car wash that your dealership provides. informed of progress. She is very knowledgeable and professional. I also really appreciate the car wash that your dealership provides. More

Efficient, Courteous and on time. Laura is Professional, no nonsense but at the same time very kind. She does an excellent job taking car of the customer and Irvine Subaru at the same Laura is Professional, no nonsense but at the same time very kind. She does an excellent job taking car of the customer and Irvine Subaru at the same time. I would want her working for my company. Unfortunately, who ever answers the phone for the service department is the opposite. More

Convenient, efficient and comfortable waiting facilities. Complimentary car wash is a nice plus. Service counter was well staffed - wait time very short. Check out w different rep was seamless Complimentary car wash is a nice plus. Service counter was well staffed - wait time very short. Check out w different rep was seamless More

Unfriendly. Didn't listen to what I thought was the issue. Just checked the breaks not CVT for shaking during downshift. Didn't listen to what I thought was the issue. Just checked the breaks not CVT for shaking during downshift. More

She was great! Very informative Laura was a pleasure to work with and very profesional Very informative Laura was a pleasure to work with and very profesional More

Work completed earlier than promised! Waiting area was quiet-thanks for turning the TV sound to very low. Waiting area was quiet-thanks for turning the TV sound to very low. More

Clemente is awesome. Sam can you some improvement, she's somewhat rude. Thanks for your help. Sam can you some improvement, she's somewhat rude. Thanks for your help. More

Very helpful by keeping me updated on my progress with my vehicle and would always keep me in the loop of anything that happens. Overall best experience and I'll always be coming back vehicle and would always keep me in the loop of anything that happens. Overall best experience and I'll always be coming back More