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Irvine Subaru - Service Center

Lake Forest, CA

4.6
472 Reviews

472 Reviews of Irvine Subaru - Service Center

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September 14, 2023

I have always had excellent service from this dealership. Been using them 12 years. Never had a complaint. More

by suzmader3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

September 13, 2023

Always does their best to satisfy the customer. Timely and professional. Prices are not out of line. More

by davidt1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 13, 2023

Pleasant experience from beginning to the end ; stuff very friendly and efficient, rest area very relaxing More

by wangsong1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2023

The dealership did a nice job obtaining the part I needed and repaired my vehicle timely. More

by EXYZPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 13, 2023

Great service! Great customer service and very attentive. The service was quick and complete. They reccomended a few things which was helpful. More

by SEDRALIN0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2023

Dear Irvine Subaru Team, I wanted to take a moment to express my heartfelt appreciation for the exceptional service I received at your dealership, and in particular, I'd like to highlight the outstanding More

by abdulmobeenameeni
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 22, 2023 -

Irvine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2023

Thanks for loaner since repairing took 5 or so hours & very helpful instead of being driven home More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2023

Compare to other dealerships I have been Irvine dealership is well organized,very clean facility and very friendly people. More

by eljav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Irvine Subaru responded

Hi, thank you so much for the positive review! We hope to be of service to you again! Take care!

September 13, 2023

The dealership for me is conveniently located. the service department did a good job. I am very pleased with the way Clemente Mendoza helped me out. I would not hesitate to bring my vehicle back f More

by JBCAMACHO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemente Mendoza
Nov 24, 2023 -

Irvine Subaru responded

Hi, we really appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

September 13, 2023

We always know Irvine Subaru will take care of our Outback. Laura has always been professional and responsive. More

by JIMJR.CEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

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