Irvine Subaru - Service Center
Lake Forest, CA
472 Reviews of Irvine Subaru - Service Center
Service has been excellent in my two years working with this dealer. The car is always ready on time and returned clean. Highly recommend! this dealer. The car is always ready on time and returned clean. Highly recommend! More
All adjustments on the seat including steering wheel were changed and there was a puddle of water on the floorboard changed and there was a puddle of water on the floorboard More
Brought my Outback in for an oil change. Competitive price, same day appointment, shorter wait time than expected and a complimentary car wash. I also appreciate the complimentary snacks an Competitive price, same day appointment, shorter wait time than expected and a complimentary car wash. I also appreciate the complimentary snacks and drinks. Overall a very positive auto service experience. More
These guys are the best! Bought a subaru at Ocean Subaru in Fullerton with some issues. They kept telling me that is just the way the car is and I knew that wasn't true. Brou Bought a subaru at Ocean Subaru in Fullerton with some issues. They kept telling me that is just the way the car is and I knew that wasn't true. Brought my car to Irvine Subaru and the console kept going dim and my A/C wasn't cold. They did a computer update but the console still going dim but wouldn't do it when I took the car in. They replaced an O-ring, put in a new compressor and topped off the freon but the A/C still not cold all the time. I was at my wits end! And yes I got upset because they kept telling me everything is fine! but I realize now you can't fix a car that won't act up at the dealer! I asked if they would let me leave the car so they could drive it and see if it would act up. Sure enough it acted up immediately and now the a/c is fixed and the console is on order! Thank you Frank's Irvine Subaru!! More
Laiura F. really cares about the customer. Understood my issue and went out of her way to take care of issue. She is the best!! really cares about the customer. Understood my issue and went out of her way to take care of issue. She is the best!! More
As I expected they accepted my car on time and they taker from that in the best possible and fastest possible from that in the best possible and fastest possible More
My experience at the Dealership has always been very positive from the sales department when I bought my first Subaru a 2019 Outback to the service department who has always been very professional and p positive from the sales department when I bought my first Subaru a 2019 Outback to the service department who has always been very professional and provided top notch service over the years. My last time in to service department Cesar Alvarez provided me with very professional service. Provided me with all my options for replacement/repair and handled the complete problem for me. I received a 5 star service experience. I have recommended Irvine Subaru to family and friends over the past five years. And have several friends who bought Subarus and feel the same way as I do about their experiences at the dealership. Thank you for the Great Professional Service! More
Nice and friendly staff! Sam Flores is amazing! Clean and comfortable waiting area with snacks and coffee. Superb service to my vehicle and also love the car wash. Sam Flores is amazing! Clean and comfortable waiting area with snacks and coffee. Superb service to my vehicle and also love the car wash. More
Everything about Irvine Subaru is fantastic! My Outback was ready in less than an hour. My Outback was ready in less than an hour. More