Irvine Subaru - Service Center

Leo was the best…courteous, helpful, thorough and quick! Everyone at Irvine Subaru has been wonderful. Thank you for all you do😊 Everyone at Irvine Subaru has been wonderful. Thank you for all you do😊 More

Always an excellent experience! !!Employees r personable and professional. Showroom is so clean. Thk u Irvine Subaru for ur consistent excellence. !!Employees r personable and professional. Showroom is so clean. Thk u Irvine Subaru for ur consistent excellence. More

Can always count on Irvine Subaru for the exceptional service! Been coming to get my car serviced here for years now and will continue to do so. From the amazing customer service to the swift work perfor service! Been coming to get my car serviced here for years now and will continue to do so. From the amazing customer service to the swift work performance, I can always count on them to do a great job and communicate all details with me! More

Our 2023 Crosstrek is one year old and due for it's second routine service. Everything about the process of getting the car serviced was quick and easy. The online appointment scheduling steps are ea second routine service. Everything about the process of getting the car serviced was quick and easy. The online appointment scheduling steps are easily accomplished. We arrived at the dealership a few minutes ahead of the appointment time and checked in. The young lady assisting us gave us all the information we needed about what the service entailed and we informed her we would wait locally while the service was being performed. There are several good eating establishments near the dealership so we walked across the street and had a very nice lunch. Before we finished eating we received a call informing us that the car service was complete and we could pick it up when we were ready. When finished with lunch we walked back to the dealership and were escorted to our car and went about our way. The total time from arrival to departure was less than one hour. A very pleasant experience. More

Pleasant environment and friendly staff, but they’re charging $185/hour for repair work, and clearly logging 50%-100% more time than actually worked. charging $185/hour for repair work, and clearly logging 50%-100% more time than actually worked. More

This place was efficient and fast as all get out. I have a merceds that takes at least a week to ever get finished, if I’m lucky! I love this place! I have a merceds that takes at least a week to ever get finished, if I’m lucky! I love this place! More

Speedy service and staff are super nice! The line was long-ish when I arrived but staff moved thru it fast! The line was long-ish when I arrived but staff moved thru it fast! More

We had a problem with the air conditioning compressor of our Forrester. Sabastain Calvo (service manager) personally assisted us and offered to replace it due to our concern with the potential failure's aff our Forrester. Sabastain Calvo (service manager) personally assisted us and offered to replace it due to our concern with the potential failure's affect on the overall serpentine belt and the components that are driven by it. We very much appreciate this extension of Subaru's customer service. Thank you! More