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Irvine Subaru - Service Center

Lake Forest, CA

4.6
472 Reviews

472 Reviews of Irvine Subaru - Service Center

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October 16, 2023

Nice and fast. I am very happy about Irvine Subaru service department everyone. Nothing to complain. More

by LOUISTONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2023

Pleased with our 6000 mile checkup and maintenance service on our 3rd Subaru from Irvine Subaru. Closer dealerships but the drive is always worth it. More

by STEVEW10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Flores
Nov 23, 2023 -

Irvine Subaru responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2023

I got excellent service. All problems are addressed I liked the car wash .good job More

by grc1947
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Awesome place and great service. Staffs are friendly and helpful. They take care of your car properly More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

everyone was nice. the place was clean. the car runs well. they have integrity. vaya con dios More

by JGREGATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Medina
October 14, 2023

You guys are always very busy and the reason for that I suspect is that you are very popular and get the job done. More

by jarlesiem61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Jr.
October 13, 2023

Happy with service buteo hours to replace 2 bolts that were not replaced in a prior repair. Should have taken 15 minutes. More

by jamesburnside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Irvine Subaru responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to Carissa Sanchez carissas@irvinesubaru.com so we may identify ways to improve your experience.

October 13, 2023

Excellent service department and manager! We were heading out of town and noticed a burning odor, possible front brakes. Stopped in to Irvine Subaru where they checked it out without an appo More

by lolanmimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Irvine Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

October 13, 2023

Excellent service provided by this dealership for my Outback for the past 10 years, keeping it in top condition. I wouldn’t take it elsewhere! More

by joramsaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Excellent in every way - from the concierge to the service department. Thank you very much. More

by nancy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Nov 22, 2023 -

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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