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Irvine Subaru - Service Center
Lake Forest, CA
472 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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472 Reviews of Irvine Subaru - Service Center
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February 16, 2024
The service people were pleasant and my oil change was done in a timely manner. My only complaint is that I was told my car would be getting a car wash with my service and when I picked it up, it was clea done in a timely manner. My only complaint is that I was told my car would be getting a car wash with my service and when I picked it up, it was clear that it was still very dirty and had not been taken through the car wash. I even got a text update that my car was being taken through the car wash, but clearly that wasn't the case. Disappointing. More
by Christine
Verified Customer
February 16, 2024
Service Director Sebastian Calvo was very proactive & helpful. Service Advisor Sam Flores was professional & courteous. Parts Consultant (sorry, can't remember name) was patient, courteous & profession helpful. Service Advisor Sam Flores was professional & courteous. Parts Consultant (sorry, can't remember name) was patient, courteous & professional. More
by mjoganic
February 16, 2024
I love our Subaru Outback and the quality of the customer care. The staff are the best! care. The staff are the best! More
by Godinez_ruby
February 16, 2024
Everything was done in a correct and timely manner. The service charge was actually lower that the estimate! The service charge was actually lower that the estimate! More
by gcoutsicos
February 16, 2024
Polite and knowledgeable employees. Prompt service and good communication. This is my second Subaru that I am servicing at this location. Prompt service and good communication. This is my second Subaru that I am servicing at this location. More
by SANDYYARVIS
Employees Worked With
February 15, 2024
Good availability. Good communication. Good work. Fair price. I was especially happy with Sam’s knowledge of the Outback back hatch operation. Good communication. Good work. Fair price. I was especially happy with Sam’s knowledge of the Outback back hatch operation. More
by ART23
Employees Worked With
Sam in Service
February 15, 2024
The staff at this Subaru is always top notch. They are helpfu and knowledgeable. I have been coming here since 2016. This dealership was highly recommended. It has lived up to its reputation. They are helpfu and knowledgeable. I have been coming here since 2016. This dealership was highly recommended. It has lived up to its reputation. More
by sandyyz
February 14, 2024
Excellent service with Laura as always! She's very helpful, friendly and very knowledgeable.. I highly recommend this Subaru dealership to everyone. She's very helpful, friendly and very knowledgeable.. I highly recommend this Subaru dealership to everyone. More
by EVALEN777
Employees Worked With
February 14, 2024
Car service was fast and easy. Everyone is friendly. Thank you Irvine Subaru for making it so easy. Everyone is friendly. Thank you Irvine Subaru for making it so easy. More
by krissyrose1112
Employees Worked With
February 14, 2024
Great staff and service! I have brought my Subaru in here from the start and am very happy with the service I receive. The staff is always very polite and professional. I have brought my Subaru in here from the start and am very happy with the service I receive. The staff is always very polite and professional. More
by marissaohhh
