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Irvine Subaru - Service Center
Lake Forest, CA
472 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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472 Reviews of Irvine Subaru - Service Center
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November 05, 2023
I bought a Subaru Forester Sport 2024 at Irvine Subaru dealer at the end of Oct. I am not a California resident, so I asked one of their sellers if they have experience selling cars out of state. They con dealer at the end of Oct. I am not a California resident, so I asked one of their sellers if they have experience selling cars out of state. They confirmed with me they had done it several times before, they could help me out if I wanted to buy the car from them. I also gave them my zip code to calculate the sale tax. I also told them I wanted an out-of-door price. I went to the dealer after the seller gave me a number for the car I wanted. Before I signed the paperwork to buy the car, I confirmed again with 3 people at the dealer that this price would be everything I needed to pay. They said yes and I won't need to pay for anything besides the registration when I go to the DMV at Nevada. The man also showed me that they already collected all the sales tax, I just needed to bring the paperwork to the DMV to register. I also asked about the title of my car since I paid off my car right away. He said DMV in Nevada would give me the title car. I went to the DMV in Nevada a few days ago to register my car. The DMV said my car still owed $210.32 for the sale tax, also Nevada won't give me the title car since California collected the title fee. I went home and emailed my seller, she responded to me that the tax in Nevada is higher than in Orange County, so I need to pay the difference in the sale tax. And a finance will call me to explain. I sent her another email since we discussed the out-of-door price… based on where I am living. No response and no one called me. I also texted and called the service director of Irvine Subaru since he sent me an email to introduce me and gave me his number. I received nothing. If they do not have experience selling cars out of state, they must not lie to the customers. Moreover, I already paid off my car but I have no idea about the title of my car…. Irving Subaru needs to contact me to solve the problems!!! More
by nguyentam_w92
Verified CustomerNovember 05, 2023
Efficient, courteous, fast service on my recent repair. Communication was excellent. Attention prompt and patient. Communication was excellent. Attention prompt and patient. More
by JAYLIZ
November 05, 2023
Friendly, efficient, trustworthy. When calling they get you in right away, normally finish before the given time, always take care of your car from top to bottom. Friendly & professio When calling they get you in right away, normally finish before the given time, always take care of your car from top to bottom. Friendly & professional. You know you’re in the best hands! More
by jennbboring
Employees Worked With
November 04, 2023
Great service. Timely. Efficient Great service. Timely. Efficient Great service. Timely. Efficient Great service. Timely. Efficient Timely. Efficient Great service. Timely. Efficient Great service. Timely. Efficient Great service. Timely. Efficient More
by paul@westhead.us
Employees Worked With
Clemente Mendoza
November 03, 2023
Irvine Subaru’s has always been good only place I’ve ever been to for my Subaru been to for my Subaru More
by ALAN38
Employees Worked With
November 03, 2023
Laura assisted me with my oil changed. Experience was greatly appreciated and young new salesperson was eager to provide quality service. Thank you Experience was greatly appreciated and young new salesperson was eager to provide quality service. Thank you More
by MICHAEL_SAROSA69
Employees Worked With
November 03, 2023
Great team of service advisors and very helpful. Extremely knowledgeable and respectful.Shuttke driver picked me up at the time I requested. Extremely knowledgeable and respectful.Shuttke driver picked me up at the time I requested. More
by DHRUV_KUMAR
