Irvine Subaru - Service Center
Lake Forest, CA
472 Reviews of Irvine Subaru - Service Center
I have purchased three cars from this dealership in recent years. Their service department provides very high-quality work. Their service representatives are very efficient, competent and professional. recent years. Their service department provides very high-quality work. Their service representatives are very efficient, competent and professional. More
They didn't try to upsell me on any repairs, which was a pleasant surprise. It builds trust. pleasant surprise. It builds trust. More
Clemente at the front counter made sure I received the best service possible. He greeted me with a smile and a sincere interest in why I brought my '21 WRX base model to Irvine Subaru that morning. He kep best service possible. He greeted me with a smile and a sincere interest in why I brought my '21 WRX base model to Irvine Subaru that morning. He kept me promptly informed of updates while the vehicle was being serviced. When the vehicle was ready he carefully explained in detail the work that was done, and why. I could not be more grateful for my experience at Irvine Subaru, and that is in large part thanks to the amazing customer service from Clemente at the front counter. More
always a pleasure going to Irvine Subaru, people are very easy to work with and everything is done in a timely manor easy to work with and everything is done in a timely manor More
Laura was very good at listening to the issues I explained and working to get them addressed. Her communication was great and the service was performed quickly. explained and working to get them addressed. Her communication was great and the service was performed quickly. More
Fast, efficient, accommodating, and great with communication. Lastly, they put the customer first. Their are the best. communication. Lastly, they put the customer first. Their are the best. More
This dealership has a top notch team led by Service Manager Sebastian Calvo. Irvine Subaru’s Service department has expanded and improved under Sebastian’s leadership. Laura Flanagan a service adviso Manager Sebastian Calvo. Irvine Subaru’s Service department has expanded and improved under Sebastian’s leadership. Laura Flanagan a service advisor and assistant manager is a great resource dedicated detailed communicator and role model for other service advisors. They have many excellent techs including Dario master engine tech, Bryan with a performance background, Ed senior master tech, and many others! More
Sam is always helpful in the service department, friendly- great communication. She makes sure I know what to expect for the next service appt also. friendly- great communication. She makes sure I know what to expect for the next service appt also. More
Great service and attention toward the customer. Quality and efficient care provided. I highly recommend this dealer. Quality and efficient care provided. I highly recommend this dealer. More