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Irvine Subaru - Service Center

Lake Forest, CA

4.6
472 Reviews

472 Reviews of Irvine Subaru - Service Center

Sort by
January 14, 2024

Extremely capable, knowledgeable and caring advisors. I was promptly checked in and frequently advised on the progress of the service. More

by ANGELAKNOX01
Recommend Dealer
Yes
Employees Worked With
Evelin
Report | Print
Jan 17, 2024 -

Irvine Subaru responded

Hi, thank you so much for your positive comments about Frank's Irvine Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 14, 2024

Service was efficient and quick. Thanks for everything, including a clean car! Great snacks in the waiting room too. More

by khjmom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Irvine Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

January 14, 2024

Well run service department. Very efficient while still remaining professional. Also friendly and attentive. Thanks.. More

by roger.luth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 13, 2024

Was able to get a quick appointment and fast service. Very professional customer service all the way through. More

by sdunmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Irvine Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

January 13, 2024

THEY DO A GOOD JOB I MAKE AN APPOINTMENT AN DTHEY ALWAYS ARE READY FOR ME. More

by HONEYLHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Irvine Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 12, 2024

Well done as always, Staff friendly and updates provided on a regular basis. Thanks Again More

by FCEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

Rafael took care of me and definitely went the extra mile. Explained everything that my car needed thoroughly as well as pricing. Was a great experience. Thank you!! More

by davethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Jan 18, 2024 -

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

January 11, 2024

Very helpful service dept. Sam has helped me on a few occasions and is alwsys great to work with. More

by mikes37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
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Jan 18, 2024 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

January 11, 2024

We have owned 4 Subarus and have been extremely happy and satisfied with the exceptional service at Irvine Subaru. We have never been disappointed with their attention to detail and outstanding work. More

by spinefxr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

January 11, 2024

good customer services for my visit and no hassle in completing the work on my car More

by rhommowun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Irvine Subaru responded

Hi, we appreciate your positive review about your experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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