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Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fabulous!! This was my fourth Subaru and the third from Frank's Irvine Subaru. These are great folks, with a totally up-front attitude. They care and they are This was my fourth Subaru and the third from Frank's Irvine Subaru. These are great folks, with a totally up-front attitude. They care and they are willing to go out on a limb to help people get into the car they want. The service department is also thorough, fair, and totally focused on the individual customer. More
Rude pushy Sales person is rude, pushy, and not trust worthy. At the beginning he was nice, until the I said I would think over the two cars he shown me. The Sales person is rude, pushy, and not trust worthy. At the beginning he was nice, until the I said I would think over the two cars he shown me. Then he turned to super rude. I understand it's his job to be pushy, but if he was not so rude, I probably get the car the next day or so. I decided to buy from another dealer instead. Listen carefully to what he said, I know that he was not true full. He said the subaru 2013 used car had 5 years or 100,000 miles warrantee. Later on, attempting to make me buy, he changed to 7 years or 100,000 miles. He also said the BRZ is 2.99% regardless of how long I want to finance. Then later on, again trying to push me, he said I can get it down for you 1.9%. I went to another dealer, they offered me 0.9% for 36 months term. More
Easy and Comfortable I had a great experience buying my new Subaru Outback at Irvine Subaru. Desiree responded to me email quickly with a very fair offer. When I arrived a I had a great experience buying my new Subaru Outback at Irvine Subaru. Desiree responded to me email quickly with a very fair offer. When I arrived at the dealership it was very low key and comfortable buying experience, no pressure, she just let me sell the car to myself. When I decided to buy it Desiree and Michelle processed my paper work in no time. What has been hours of an stressful process at other dealers was turn into a few minutes of what felt like hanging out with some friends. More
Irvine Subaru has an exceptional staff of people working there. From Sales to Service they are all professionals. I wouldn't go anywhere else to buy or sevice my Subaru. there. From Sales to Service they are all professionals. I wouldn't go anywhere else to buy or sevice my Subaru. More
It's been a very long time since I bought a new car. Partly, this is due to that fact that I'm thrifty (ok... my wife says 'cheap') but also because I grew to really dislike the new car buying experien Partly, this is due to that fact that I'm thrifty (ok... my wife says 'cheap') but also because I grew to really dislike the new car buying experience. I found this dealership to be totally different. We were ready to close a deal on another manufacturers small SUV when I decided to stop by Irvine Subaru for a final comparison. I met Daniel who I found to be very low-key but very helpful at the same time. Basically, I sold myself on a new Forester. We searched the lot looking for the exact color and features i wanted. Unfortunately, they didn't have one available. Still, the experience was so pleasant that I returned the next day. Daniel suggested that Dustin might be able to find one that was in transit - which he did in about 5 minutes. It took about the same amount of time to agree on a purchase price (which I think was a very fair one). We closed the deal on a handshake basis. I put down a $500 deposit and settled in for a 2-month wait (or 3... or 4 since the Foresters are in very high demand.) Dustin and Daniel were very up front about the likely wait time. To my surprise, I received a call 4 days later telling me my car had arrived. (They were as surprised as I was.) On returning to finish the deal I didn't really know how our handshake deal would hold up. Guess what? It was exactly as we had agreed. I would not hesitate to recommend Irvine Subaru to a close friend or family member. Also, kudos to George for helping us out when we went for our test drive. Daniel wasn't able to be there so George covered for him. I'll bet you don't see that happen at most dealers! One more thing: If you are a member of School's First FCU, Irvine Subaru in one of their 'Fast Track' dealers - meaning that they can handle the financial stuff on-line with the credit union for you. Very handy. More
Both Frank and Desiree were great. Desiree worked with me on the price of the Forester that would fit into my budget. Frank has spent timr with me learning how to user all the features of my new car. me on the price of the Forester that would fit into my budget. Frank has spent timr with me learning how to user all the features of my new car. Love my Subaru More
Best car dealership ever! They have the largest Inventory I've seen in 3 states, and are incredibly helpful and nice. The service department has the lowest prices compared to the other Subaru Deal Inventory I've seen in 3 states, and are incredibly helpful and nice. The service department has the lowest prices compared to the other Subaru Dealerships I've checked out. We've purchased 7 Subarus total, 5 from this dealership and will be buying our 6th from them very soon. More
I highly recommend Irvine Subaru. Dustin and Michelle made my car buying experience easy and stress free. I did a lot of research and went to many dealers before buying my subaru. Irvine subaru gave me a made my car buying experience easy and stress free. I did a lot of research and went to many dealers before buying my subaru. Irvine subaru gave me a great price on my new car without the typical sales strategies other dealers use. More
My wife and I are very grateful for the professionalism, honesty, and of course the great deals we received at Irvine Subaru! It all started with a phone call to Desiree at Irvine Subaru regarding the avai honesty, and of course the great deals we received at Irvine Subaru! It all started with a phone call to Desiree at Irvine Subaru regarding the availability of a WRX Limited and ended up approx. an hour later getting approval for not just one car but two. Desiree made my wife and I feel like we were her only customers from the beginning to the end of the sale. Thanks again to Desiree and the rest of the folks at Irvine Subaru for making this by far the best car purchase experience ever. More
We had a 'famous' vibration issue with our Outback 2011 and were almost hopeless having read numerous sad stories in the Internet. The friendly service department provided a car replacement fo Outback 2011 and were almost hopeless having read numerous sad stories in the Internet. The friendly service department provided a car replacement for the time of a service (a week). Every day they notified us on the car status - and they have fixed it! Please search the Internet, it seems mechanic Ed is the *first* one who found the real cause of the vibration issue and fixed it. They replaced the torque converter for free (warranty, yes) and opened the case with SOA. We're happy again - our Outback drives like new! It's great that such knowledgable mechanics are working at Irvine Subaru. More