Irvine Subaru

The service staff are friendly, communicative, and helpful. There is a positive vibe to the Service Department. helpful. There is a positive vibe to the Service Department. More

My first experience with bring my car in for the first service was great. From the moment I checked in the staff was beyond helpful, friendly and efficient. Clemente, was so helpful and walked me throu service was great. From the moment I checked in the staff was beyond helpful, friendly and efficient. Clemente, was so helpful and walked me through the note process. Thank you for making this so easy. More

Non communicative about available weekend services. Unable to resolve warranty issues in a single visit. Unable to resolve warranty issues in a single visit. More

Laura Flanagan assisted me on my recent visit to Irvine Subaru and she was kindly and most helpful. And I spoke with Daniel and a few other persons on the Sales Staff during my visit and I always come awa Subaru and she was kindly and most helpful. And I spoke with Daniel and a few other persons on the Sales Staff during my visit and I always come away from Irvine Subaru with a very good feeling. Al Pepino More

Frank’s Subaru is the best place to buy a Subaru. I totally trust the Representative I lease my car every three years. I totally trust the Representative I lease my car every three years. More

The service was performed very quickly and the convenient courtesy shuttle meant I didn't have to make any special arrangements to drop off or pick up my car. I would definitely recommend Frank's Subaru. courtesy shuttle meant I didn't have to make any special arrangements to drop off or pick up my car. I would definitely recommend Frank's Subaru. More

Best car buying experience ever. Frank & Erika are so knowledgeable and helpful. My Crosstrek Wilderness will be Car #3 from your dealership! Frank & Erika are so knowledgeable and helpful. My Crosstrek Wilderness will be Car #3 from your dealership! More

My daughter came in for only an oil change and then ended up paying $183. Other things were added to the service without her fully knowing. Is this the norm to take advantage of kids who don’t know about the up paying $183. Other things were added to the service without her fully knowing. Is this the norm to take advantage of kids who don’t know about these things ? More

I was interested in trading in my 2021 Outback for a 2024, based on an email offer from Subaru. From the moment I walked into the dealership, I got great service from a team of staff that walked me th 2024, based on an email offer from Subaru. From the moment I walked into the dealership, I got great service from a team of staff that walked me through the process openly and transparently. Within a few hours, I got a fair trade-in deal, and drove off the lot with my new 2024 Outback. I chose to trade into an Onyx model, which is one level below the Limited that I had, to keep the payments down. I felt like it was a better fit for me anyway. No one tried to upsell me to a more expensive model or steer me in any way except for what I wanted. The staff were very friendly and authentic. It is a family run dealership, who seems confident enough in their product to let it speak for itself, without needing to pressure anyone into a purchase. I highly recommend Irvine Subaru. I worked with Daniel, Erika, Frank, and Desiree. More

No shuttles more than 5miles. Service advisors not knowledgeable. Charging for tire rotation. Seems like some things should just be customer service. Especially if car was purchas Service advisors not knowledgeable. Charging for tire rotation. Seems like some things should just be customer service. Especially if car was purchased there. More