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Irvine Subaru
Lake Forest, CA
635 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs!
Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you.
We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint.
Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range.
Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you.
Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor.
You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 635 reviews
January 01, 2024
Easy complete professional in staff. Paperwork was completed before I came to buy my car. This was my second time buying a car here Paperwork was completed before I came to buy my car. This was my second time buying a car here More
by peggy52410
Verified CustomerEmployees Worked With
Do not remember their names
January 01, 2024
Laura has always been a great service adviser and helped me with servicing, getting a ride home, and anything else my car (and me) needed. Thanks for your years of excellence, Laura. And I am happy for yo me with servicing, getting a ride home, and anything else my car (and me) needed. Thanks for your years of excellence, Laura. And I am happy for your promotion, you deserve it! More
by Stephanie
December 31, 2023
A very disturbing unprofessional and offensive experience. On Friday December 29th at 7:30 am in my vehicle I pulled up to the service area. I was the only vehicle and customer to be waited on. experience. On Friday December 29th at 7:30 am in my vehicle I pulled up to the service area. I was the only vehicle and customer to be waited on. Two Subaru employees were standing at the service entrance when I pulled up and had eye contact with me. When I got out of the car, I was expecting them to greet me and sign me in, to my surprise, instead they both walked away to the parking area . I then walked inside to find two service rep’s one with a customer and one, Rafael Medina, on speaker phone neither said anything to me. I waited for a couple seconds and I then approached the rep on speaker phone, Rafael Medina, and asked him if this was the service counter. He said yes and asked me to wait. I waited for what seemed to be a few minutes, then reluctantly he asked me to approach the counter and he informed me that he would help. The speaker phone was still on as he asked me questions about my vehicle and asked me to sign a document on his iPad. When Mr Medina left the counter to pick up the printed documents, as he was approaching the service counter he said to the rep sitting next to him under his breath but load enough for me to hear in Spanish “Hijo de su chingada madre” which translated into English roughly means “Son of a mother xxxxer”. I was shocked, offended and completely disgusted. During the time that Mr Medina was going over the paperwork for my vehicle, I was in shock and was attempting to compose myself. When he finished , I asked him who he was referring to when he said( I repeated in Spanish what he said). He looked at me and stated that he was upset by the person that he was on the speaker phone with. He offered no apology for his inappropriate unprofessional and offensive language. All I could say was “oh I see” and I walked away. This was the second time that I have had my car serviced at Irvine Subaru and I am seriously considering taking it somewhere else. More
by efarias7
Employees Worked With
Rafael Medina
December 31, 2023
great service but 2 hours for an oil change without needing a tire rotation and rainy so no car wash seems a bit long! Also want to add, my previous visit, service rep said I would get a discount on ne needing a tire rotation and rainy so no car wash seems a bit long! Also want to add, my previous visit, service rep said I would get a discount on next service because air filter wasn’t changed even tho recommended…i then had to wait longer for it to be done. This visit there was no record of that promise!!!! Kinda frustrating!!! More
by maryrt4kidz
Employees Worked With
NA
December 31, 2023
Tim was great. He listened to what we wanted, did not deviate from our plans and at the same time gave us options that aligned with our goals. I can honestly say He listened to what we wanted, did not deviate from our plans and at the same time gave us options that aligned with our goals. I can honestly say I never felt as though the dealership and any agenda other than to make sure we were happy. More
by ddanet
Employees Worked With
December 31, 2023
We were very impressed with the ease of purchasing our new vehicle!! Tim was awesome to work with. Everyone we encountered was very friendly. We had a great experience with Irvine Subaru!! new vehicle!! Tim was awesome to work with. Everyone we encountered was very friendly. We had a great experience with Irvine Subaru!! More
by kathyscryer
December 31, 2023
Very helpful and friendly staff, took care of things quickly and professionally. We made an appointment with Erik and he was there waiting for us. He gave is a fair deal and explained everything in det quickly and professionally. We made an appointment with Erik and he was there waiting for us. He gave is a fair deal and explained everything in detail. We were impressed that there were no hard selling tactics. I definitely recommend this dealership, and be sure to ask for Erik! He was great! More
by TRUDYBREEZE
Employees Worked With
December 30, 2023
Don't like the long wait but everyone is kind when bringing news of delays of more work needed. bringing news of delays of more work needed. More
by pgfsc
Employees Worked With
December 30, 2023
The service employees at the Irvine dealership were efficient, courteous and professional. I dealt with Rafael Madina and he explained the services that would be performed in detail. efficient, courteous and professional. I dealt with Rafael Madina and he explained the services that would be performed in detail. More
by MOOOOSTNG
