Ira Volvo Cars South Shore

Steve, Eric, Paul - Rockstars, all of them. I want to preface by saying I was a few minutes late for my multi-point inspection. However, Steve from the front desk still got me in with their tec I want to preface by saying I was a few minutes late for my multi-point inspection. However, Steve from the front desk still got me in with their tech guys Eric and Paul. Paul went on a road test with me to identify the issue and they had it diagnosed/fixed within an hour. They were willing to keep checking until closing but they finished before then. Everyone I worked with was very understanding and treated me with respect. I drive in from north of Boston (1hr - 1.5hr commute) to this location specifically for this service. I continue to receive the best service from this location. Proud to be a Volvo owner and a customer of this dealership/service department location. Will continue to come here so long as I am in the area. 10/10 service and experience. More

Everyone is very attentive and Steve in service explained everything that was needed for my car. everything that was needed for my car. More

They go the extra mile. Washed and vacuumed my car. They make sure you have access to a representative you can text to get an update on your car service. Waiting area is com Washed and vacuumed my car. They make sure you have access to a representative you can text to get an update on your car service. Waiting area is comfortable More

Constantly provides substandard customer service. Service always takes longer than told. Told of a recall after I arrived. Not before when I made appointment. New car has been a chronic headache with Service always takes longer than told. Told of a recall after I arrived. Not before when I made appointment. New car has been a chronic headache with electrical mishaps. More

Effective and timely service. Clean and comfortable dealership. Positive interactions with all staff and team members . Clean and comfortable dealership. Positive interactions with all staff and team members . More

Amazing service, and completed All work in a timely manner. My vehicle was detailed, 20,000 service and sticker while there. manner. My vehicle was detailed, 20,000 service and sticker while there. More

I was treated very courteously by the entire staff. Explained what happened and the service advisor immediately took charge and brought my car into the service center. Explained what happened and the service advisor immediately took charge and brought my car into the service center. More

Ira Volvo always deals with my car and any issues in a professional and timely manner professional and timely manner More

Pat in auto service customer service is always most helpful and professional. There’s a Nice comfortable waiting area. I will buy a new safe Volvo again and always have it serviced here. helpful and professional. There’s a Nice comfortable waiting area. I will buy a new safe Volvo again and always have it serviced here. More

Pat is always professional, & patient in describing work that is done to my car. A class act. that is done to my car. A class act. More