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Ira Toyota of Orleans

Orleans, MA

4.4
546 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 546 reviews

July 17, 2018

Simply the Best!! I love going to Orleans Toyota! The service is excellent and I also buy all my cars from there! They are even dog friendly!! Nicole Yates provides w More

by Indy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
July 17, 2018

No response to voicemail They fixed my brakes but they returned the car back to me with grinding noises as soon as I drove the car, I left a message with them when I picked th More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gina Ripa
Jul 20, 2018 -

Ira Toyota of Orleans responded

Hi Nate, Thank you for reaching out. The service manager @ Orleans Toyota has left messages as we'd like to resolve this for you. Please call David @ Orleans Toyota so we can rectify this as soon as possible. I apologize for any inconvenience this may caused. Thank you for your patronage. Judy J. Customer Relations Mgr. Orleans Toyota.

July 15, 2018

Great service Friendly, informative, high quality experience. It is obvious that the staff really cares about the service experience and you can drive your car away More

by Deb R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Scalese
July 14, 2018

Another great experience I brought my truck in for an oil and fluid change. They noted an issue with one of my tires and took care of it ! I would highly recommend this dealer More

by Frank0513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service
July 14, 2018

Great service by salesman Raymond Coffey. Couldn't have done more to accommodate me. Excellent service by everyone I came in contact with. Gave me a great price for my trade In car and threw More

by skierbev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Coffey and Dennis? Sales manager.
July 13, 2018

25K service Very polite service department and appreciate the full explanation of service. The car was done just as estimated and many people were waiting for the More

by Craig Conklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Scalese
July 13, 2018

Wonderful customer service we Michiganders came in with no appointment because of a check engine light that turned on and was in need of a part that needed to be ordered and wou More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Nicole, George
July 13, 2018

Smooth As Silk They are ready when you arrive. They under promise and over perform. They are transparent and user friendly. They give you long-term outlooks on yo More

by IrishJMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Gina Ripa
July 12, 2018

Great Toyota Care service - always! Orleans Toyota has always given me great, timely service. From the friendly folks at check-in to the pleasant manner of the cashier, it’s a total pac More

by Bob W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole and Carol
July 12, 2018

Highlander at Orleans Toyota Husband and I set out to only look at new cars, not intending to move up just yet. We went to a dealer (not a Toyota dealer) in Hyannis and when sale More

by Cathy41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Joseph, Sean, Dennis
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