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Ira Toyota of Orleans
Orleans, MA
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I can't tell you how pleased I am with Orleans Toyota. I can't tell you how pleased I am with Orleans Toyota. First of all, everyone is friendly, from the first phone call to meeting and going over t I can't tell you how pleased I am with Orleans Toyota. First of all, everyone is friendly, from the first phone call to meeting and going over the work that needs to be done. They always give me the heads up about things that I may need done in the future so can plan my budget accordingly. They always take the time to explain what needs to be done and why. This dealership is wonderful from start to finish! More
We came to the dealership to obtain an inspection sticker. Despite the fact that we had no appointment, the car was taken immediately and was completed sooner than expected. Everyone was courteous an sticker. Despite the fact that we had no appointment, the car was taken immediately and was completed sooner than expected. Everyone was courteous and helpful...and ...incidentally, this dealership has the most comfortable and accommodating waiting room facilities I've ever seen. Our visits tithe device department of Orleans Toyota have always been pleasant experiences. More
People at this dealership are professional and friendly, a nice combination. Any questions are always answered and explained when needed. I feel our car and truck are well cared for and will last a long ti a nice combination. Any questions are always answered and explained when needed. I feel our car and truck are well cared for and will last a long time with the care received here. I also feel good about the sales department. More
We purchased a 2008 matrix in 2007 and the sales experience was exactly right. We had researched pricing and got the deal we were looking for from Orleans Toyota. All our follow-up service needs ha experience was exactly right. We had researched pricing and got the deal we were looking for from Orleans Toyota. All our follow-up service needs have been done quickly, professionally and at a fair price. Additionally, the sales/service waiting area is extremely comfortable with snacks, TV, thought things get done so quickly we generally are in and out quickly. More
Bringing a car in for service is first rate from start to finish. You are greeted by a service manager who is upbeat, friendly and knowledgeable who also informs you of the expected time for the service and finish. You are greeted by a service manager who is upbeat, friendly and knowledgeable who also informs you of the expected time for the service and keeps you up to date with the service progress. The service is quick, thorough and very reasonably priced. I also spent time with a sales agent while waiting for my car who was a pleasure to deal with, answering all of my questions and not pushing me into some sort of a deal mentality. Thanks Ken More
Without question, Orleans Toyota is the BEST, MOST Professional ,dealership I have ever dealt with. They all go the extra mile to be sure the consumer is totally satisfied and they make sure you leave Professional ,dealership I have ever dealt with. They all go the extra mile to be sure the consumer is totally satisfied and they make sure you leave with a smile on your face, knowing that you're getting your money's worth and your automobile is in excellent condition. They even have a courtesy car and driver to pick you up when you leave your car and comes back to get you when the service is completed!!!! DOESN'T GET MUCH BETTER THAN THAT. Dan Root has assembled a great team at Orleans Toyota. Cheers and safe driving, Kathy Mead More
Ken has been extremely helpful over the years by helping us choose the type of car we were interested in purchasing. He makes the entire process easy and simple. us choose the type of car we were interested in purchasing. He makes the entire process easy and simple. More
They were so easy to deal with and so helpful. I've never had so much fun buying a car. Orleans Toyota is now my dealership of choice! never had so much fun buying a car. Orleans Toyota is now my dealership of choice! More
About two weeks ago my wife and I went to Orleand Toyota to service our car. All we wanted to do was a 80,000 mile service, before we knew it they were trying to sell me all types of fluid flushes. I know m to service our car. All we wanted to do was a 80,000 mile service, before we knew it they were trying to sell me all types of fluid flushes. I know my vehicle and the conditions of the fluids, they did not need to be changed. After the service was complete we went home. Two days later my check engine light comes on, not sure what it is I have my vehicle towed to Toyota.I will NEVER go back there again! I had to go back to the dealer 3 times for the same repair "Check Engine Light" and to top it off I had to pay twice for their mistakes. The service manager told me that he would personally take care of the repair the first time i brought the car back. Now with my check engine light on AGAIN, I brought the car back for the third time, they fixed it. Apparently the third time is the charme. A person like my wife and I at our age and fixed income can not afford the "certified" mistakes of others. With over $850.00 and three trips back to Orleans Toyota my vehicle is now fixed. I WILL NEVER TAKE MY TOYOTA BACK TO ORLEANS TOYOTA! And if you decide to go, dont belive a word that Dan fellow says. More