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Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.4
575 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

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Showing 575 reviews

May 15, 2025

Very fair and honest dealer on the service and selling cars. Good service guys and girls More

by halls_exempts.1g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iisac
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May 14, 2025

The service representatives make servicing my car a pleasure especially Tatiana She is so helpful and lets me know what is happening and how long things will take More

by Tashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
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May 01, 2025

Very informative staff with excellent advice. Courteous and on time service estimates. Pleasant atmosphere throughout the dealership More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 03, 2025 -

Ira Toyota of Orleans responded

Hi Bob, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 28, 2025

Helpful explaining the purpose of a recall, Effecient processing the request fir service. Tespectful and uplifting More

by Carol.zaglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris sorry forgot last name
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Apr 29, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2025

The service department is very helpful. I have been helped by Chris and Tatiana at Ira Toyota in Orleans More

by Cd
Recommend Dealer
Yes
Employees Worked With
Chris, Tatian
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Apr 24, 2025 -

Ira Toyota of Orleans responded

Thank you for letting us know how helpful Chris and Tatiana had been with your recent service! We do appreciate the two of them very much! Marlaine Ruby Customer Relations Manager

April 24, 2025

The service center is efficient, honest, and cares about its customers. Chris is especially nice and easy to work with. More

by joanwittgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t need anyone from thes departments
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Apr 27, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Ira Toyota of Orleans! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

Chris was responsive, polite and helpful. He made the entire process very simple. The cost of the new tires was fair with the current promotion More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington
Report | Print
Apr 24, 2025 -

Ira Toyota of Orleans responded

So happy that Chris had been able to provide you with a great experience. We do appreciate your kind words! Marlaine Ruby' Customer Relations Manager

April 22, 2025

Great Service! Very friendly staff. The chairs in the waiting area are very comfy. Will go back again. More

by Schiltron1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 24, 2025 -

Ira Toyota of Orleans responded

Thank you so much for your kind words! We are happy to have provided you with a great experience! See you next time! Marlaine Ruby Customer Relations Manager

April 20, 2025

Took RAV4 in for service and had great experience . Staff was knowledgeable and answered questions professionally. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Service Department
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Apr 22, 2025 -

Ira Toyota of Orleans responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans. We hope you have a great day!

April 18, 2025

I received a recall notice for parts in my 2016 RAV 4. I called Ira Toyota for appointment, was offered shuttle assistance which I appreciated as I’m 81, and sitting in a waiting room for a few hours (alt More

by lrweissenberger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
Report | Print
Apr 21, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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