Ira Toyota of Orleans
Orleans, MA
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In for anniversary check on new Rav 4. Our advisor Zac was the best. He has a sense of humor and knows a bit about cars. He was also helpful with my 2013 and came from behind the fest to m Our advisor Zac was the best. He has a sense of humor and knows a bit about cars. He was also helpful with my 2013 and came from behind the fest to my car to see if he could help. We will keep him as our advisor. Also Bea was helpful in getting me to understand the new vehicles tech stuff. More
I’ve had to deal with the used car folks, service and salespeople. Everyone has been friendly, attentive, and prompt. I have full confidence in this dealership! salespeople. Everyone has been friendly, attentive, and prompt. I have full confidence in this dealership! More
Service is quick. Reception attendant was very helpful. Only thing is the reception area is very very close to the waiting area which makes it very noisy Reception attendant was very helpful. Only thing is the reception area is very very close to the waiting area which makes it very noisy More
Very helpful staff that were accomodating and polite. Service were done promptly and conveniently. As well as providing a loaner vehicle to help. Great team there. Service were done promptly and conveniently. As well as providing a loaner vehicle to help. Great team there. More
I went in for a State inspection today. I was told that it would be a 30-45 minute wait. Two hours later, it was finally done after I sought out the desk associate that checked me in, with I was told that it would be a 30-45 minute wait. Two hours later, it was finally done after I sought out the desk associate that checked me in, with one tail light bulb replacement. This was a walk in with no appointment, so I did expect some waiting to be involved .. but two hours? ( I have purchased vehicles from this dealership in the past) More
Quality dealership! Kind, professional, to the point that they put so many other dealerships to shame. Best experience out of many new car purchases over my lifetime. Kind, professional, to the point that they put so many other dealerships to shame. Best experience out of many new car purchases over my lifetime. More
The five stars I just rated it, tells the story. The following are a few examples: Kyla is so helpful and a pleasure to work with. I met an employee when I was leaving, who didn't hesitate to h The following are a few examples: Kyla is so helpful and a pleasure to work with. I met an employee when I was leaving, who didn't hesitate to help me reset my dashboard. While waiting, I had the opportunity to observe that all of the customers were treated with respect and patience. More

