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Ira Toyota of Danvers

Danvers, MA

4.4
1,650 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,650 reviews

February 01, 2025

Very respectful and friendly. Time estimates infuriate me. 1 1/2 to 2 hour estimate was 3 hour wait. More

by jmckeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Pimentel
February 01, 2025

very attentive and creative solution to tire failure on 10000 mile rav4; cause of failure was uncertain but i was given 2/3 discount. Less pleasing was tthe 2-3 hrs required for mounting the new tire More

by peterh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael unsure last name
February 01, 2025

Efficient, prompt, friendly service. Accomodating, on time , kept in touch throughout the process. Including car service that was provided . More

by las9164
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil in Service Dept.
February 01, 2025

Always takes over 1 1/2+ hours for a simple oil change. Even when you schedule an appointment in advanced. More

by fahey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
January 31, 2025

Monday morning car did not start. Towed to Ira by 3pm. Called at noon on Tuesday to find out update on car. Did not hear update until Tuesday afternoon. Could not find source of pr More

by 6262nicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Mahan
January 31, 2025

At Ira Toyota, every person I dealt with I found to be friendly and respectful. They were not only knowledgeable, but also efficient. My sales person, Jack Mitzi, was incredibly helpful to me. More

by Terry.berg25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacki Motzi
January 31, 2025

Very good service and quick as well. Friendly staff and good videos help see what is going on with my car More

by josephmastroelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni, Fausto Gomez, Chris Okafor
January 30, 2025

My Service Advisor was great. . The service to our car took way to long. Oil change and new sticker 4 hours. no wash or floor mat cleaning. left a mess inside car looking for our More

by Djlati2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
January 30, 2025

Very good and fast services, very satisfied, good customer services, support and great staff, i liked More

by eriseldapelari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
January 29, 2025

The team at Ira toyota denver is excellent they friendly and helpful I recommend them to all people that need a car and a place that they can trust the sellers. More

by pinto14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Okafor, Fazal Mann
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