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Ira Subaru - Service Center

Danvers, MA

4.8
437 Reviews

437 Reviews of Ira Subaru - Service Center

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August 17, 2024

Attentive, punctual, professional service with Sofia. Maintenance,, thorough. Explanation of accident repair unclear. If car is turned in for resell, seller would have to take a reduction. Manager unavai More

by Carols42
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sophia Louzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay
Aug 19, 2024 -

Ira Subaru responded

Hi, We appreciate your positive review about your recent experience with Sofia! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2024

I had an exceptional experience at the dealership for maintenance work under our warranty. The young woman who assisted me checking in and when work was completed was very helpful, courteous and thorough More

by bythesea24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker- service advisor
Aug 17, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2024

This dealership is the best. It’s easy to set up an appointment online. They take you in right away when you get there. They make you comfortable when you are waiting, and the More

by gerrykent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Congenial environment. Yvonne provides great customer service. Nice facility to wait for service. However wait times are usually twice as long as they predict. All my maint More

by sfreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Aug 11, 2024 -

Ira Subaru responded

Sfreas, we're happy to hear you had such a positive experience with Yvonne! Feel free to reach out to us if you need anything. Have a wonderful day.

August 07, 2024

I hate writing reviews but they were friendly and efficient with fair pricing so they get a review More

by joymichela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Aug 10, 2024 -

Ira Subaru responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Great and professional team. ,I will recomede, and very good services, eve thing on time More

by Raisabel & Enrique Cubilette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivonne
Aug 11, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a great experience with our team! Thanks for the recommendation, and have an amazing day!

August 05, 2024

Excellent stress free service from setting up an appointment, dealer visit and of course the service. More

by Mjlee128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne dejongh
Aug 09, 2024 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

The service girl Lindsay Silva in Danvers Ira was very helpful and it was a pleasure to work with her More

by irene.fiore830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Silva 5 Stars for her
Aug 02, 2024 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lindsay here at Ira Subaru! We do hope we can be of assistance in the future. Take care!

July 31, 2024

Service representative was very helpful and accommodating. She called to notify me about options and when my car was done. More

by hlmjbm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla
Aug 02, 2024 -

Ira Subaru responded

Hi, We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

July 31, 2024

Ira Subaru provided excellent service to my 2015 Legacy . Nadge Parker was extremely efficient in arranging the car service as well as taking care of myself. She called Lift to bring me home after I left m More

by Zeya.krasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge Parker
Aug 02, 2024 -

Ira Subaru responded

Hi, we're happy you found Nadge to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

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