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Ira Subaru - Service Center

Danvers, MA

4.8
465 Reviews

465 Reviews of Ira Subaru - Service Center

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October 02, 2024

Excellent service department. They take great care to do everything right. Very pleased with the dealership. More

by DonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

very pleasant, professional service people you can trust. Thank you to keep my car safe More

by ilona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ira Subaru responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2024

The dealership always does solid work on maintenance and repairs. Matthew has helped me a few different times and he’s always a pleasure to work with, very professional and responsive. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew O. (5 stars)
Oct 02, 2024 -

Ira Subaru responded

Hello Nicole, we're happy you found Matthew to be so supportive during your experience here at Ira Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

Their customer service personnel are very receptive to me. Lindsey kept our communication going to keep me informed. She knows about how cars work and explained what the mechanic diagnosed about the car More

by maryk11kim@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Sep 30, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with Lindsey! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2024

Great visit for maintenance of my subaru ascent at IRA SUBARU, great experience, great staff, shoutout to Michaela my service advisor for helping me. Nice to see yvonne too always with ready smile. More

by odessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll- 5 star
Sep 30, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with Michaela and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

Quick easy in and out done. Came in for oil change and then out the door More

by Anon owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
Sep 30, 2024 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

Competent and quick. All services are done by IRA. Service advisor was great and kept me informed about progress. More

by bashmore2957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 26, 2024

Very clean and orderly location. Polite employees. This is stupid with the 15 word minimum. Don't drive away feedback with these stipulations. More

by chris marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ira Subaru responded

Thank you for your review and we apologize for the inconvenience. Please do not hesitate to reach out to us if there is anyway we can help in the future.

September 25, 2024

Yvonne is literally the sweetest and most helpful person! She was kind while we navigated our car situation, and was patient and informative, explaining everything so we understood cost, repairs, etc. We lov More

by luciannecollado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJohng
Sep 28, 2024 -

Ira Subaru responded

Hi, we're happy you found Yvonne to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Dealership is clean, bright and inviting. My 24 month service plus sticker was done quickly. More

by mrendeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
Sep 28, 2024 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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