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Ira Subaru - Service Center

Danvers, MA

4.8
460 Reviews
Call Service Center (978) 739-8850

460 Reviews of Ira Subaru - Service Center

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October 25, 2024

Detailed my car, looks good but not 100% done, but they tried…pulled out rubber & liner string(?) from door way. More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service director
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Oct 27, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (978) 739-8850 when you have a chance. Thank you, and we look forward to hearing from you.

October 24, 2024

The dealership has excellent Service representatives like Mathew’ Owens. He is knowledgeable, professional, and friendly. More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Owens
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Oct 26, 2024 -

Ira Subaru responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Lindsey is the best at service department she is really helpful this dealer is the best More

by Carlosmurcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Oct 25, 2024 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Lindsey. We look forward to your next visit! Take care!

October 21, 2024

The waiting area is very clean. Snacks were replenished. The work needed was explained thoroughly. More

by Stephaniehayman2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege
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Oct 25, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2024

I get all maintenance of my Subaru here. It’s a great place with nice amrnities if you have to wait there. Staff is super friendly and accommodating. More

by gclk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
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Oct 22, 2024 -

Ira Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

Quick and great services. Nadege Parker was very attentive and made certain that I was satisfied with her services. More

by Pabloloraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege parker
Report | Print
Oct 19, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2024

Was in for an oil change. Great job done. No pushy marketing for more services. Really nice waiting area. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alves carlos
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Oct 20, 2024 -

Ira Subaru responded

Hi Sam, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

The service was excellent. Customer services very good and professional .i willing to recommend all my friends . More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Ira Subaru responded

Hi Tony, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Subaru!

October 13, 2024

5 STAR Service and Sales department. I will buy my 5th in late 2025 from IRA SUBARU. More

by Gary Boston, Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Louzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ira Subaru responded

Hi Gary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2024

Everything went smoothly, received the part when they said and got it done same day no issues. Matthew the service advisor kept me informed at all times and made the process very easy! More

by Jack.jimenez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Report | Print
Oct 18, 2024 -

Ira Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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