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Ira Subaru - Service Center

Danvers, MA

4.8
438 Reviews
Call Service Center (978) 739-8850

438 Reviews of Ira Subaru - Service Center

Sort by
September 26, 2024

Competent and quick. All services are done by IRA. Service advisor was great and kept me informed about progress. More

by bashmore2957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 25, 2024

Yvonne is literally the sweetest and most helpful person! She was kind while we navigated our car situation, and was patient and informative, explaining everything so we understood cost, repairs, etc. We lov More

by luciannecollado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJohng
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Sep 28, 2024 -

Ira Subaru responded

Hi, we're happy you found Yvonne to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Dealership is clean, bright and inviting. My 24 month service plus sticker was done quickly. More

by mrendeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
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Sep 28, 2024 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 23, 2024

Perfect, convenient, timely and very easy to do. Great reception when arriving and the car wash was appreciated More

by dillon712003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 28, 2024 -

Ira Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2024

I Subaru did a great job and Matthew my service agent was excellent. He’s a gentleman and took great care of me. Great follow up and follow through. More

by SJnavarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew
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Sep 22, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Detail oriented service area with people who keep you well informed of progress and any concerns. Very comfortable waiting area - in fact better appointed than that of the luxury car dealer for a previou More

by oneroselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Aguirre. Nadage Parker
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Sep 21, 2024 -

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

Excellent service and customer approach in a calm and clean setting. Good explanations of needed services More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Sep 21, 2024 -

Ira Subaru responded

Mark, we are so happy to read such a great review about Ira Subaru! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Great service. Great customer service. Beautiful new location. Very nice people.Shout out to Charlie and Lindsay! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Lambropoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Charlie and Lindsay here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2024

Quick, thorough quality services. Thank you so much to the folks at IRA Subaru for your help. More

by fevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Vasilyev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Ira Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Yvonne- my service advisor was excellent as always -service repairs under warranty too rate as always More

by Landryap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne - 5 stars
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Sep 15, 2024 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Yvonne. We hope you have a great day!

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