Back

Ira Subaru - Service Center

Danvers, MA

4.8
434 Reviews

434 Reviews of Ira Subaru - Service Center

Sort by
June 28, 2023

The new facility is amazing! The whole service/repair process was seamless! My service advisor Richard was a total professional! More

by Ben Gross
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard , William Hernandez
Jul 13, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Wonderful service team! Kept me informed, and when it looked like it might take longer than estimated, they set me up in a loaner car for the day! More

by Susan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roger - Service
Jul 01, 2023 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 26, 2023

The service was very good and Francis did an excellent job communicating with me throughout the day. More

by Tiger1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Jun 28, 2023 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!

June 25, 2023

Repair is fine but my car sit have back mark. It is not clean god condo More

by Steven
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Hernandez
Jun 27, 2023 -

Ira Subaru responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 24, 2023

Big changes and happy people. Efficient, fast and knowledgeable. IRA Subaru Danvers, two thumbs up! More

by WayBetter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yvonne!!! She knows her cars!, William Hernandez
Jun 27, 2023 -

Ira Subaru responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 23, 2023

I have gone to Ira Danvers a few times recently for service on my Outback and love their service. Staff is extremely friendly and knowledgeable. More

by Mary
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Jun 27, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Yvonne was awesome! The new service building is so nice and was a very comfortable place to wait until my car was ready. More

by bee.hope13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jun 22, 2023 -

Ira Subaru responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 21, 2023

Friendly greeting. Video to show what needs fixing. Nice wait area. When a part came back needing more attention they did it right away. More

by pamchaegrant
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Jun 24, 2023 -

Ira Subaru responded

Hi Pamchaegrant, we are very happy to have provided you with such a positive experience!

June 17, 2023

The dealership is new, spacious and clean. The wi-fi was down during my visit, but my service was completed in an acceptable amount of time More

by dcfroburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Jun 20, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

I had a 60,000 mile service performed at Ira Subaru today. The service was completed within the estimated time and at a reasonable cost. Yvonne, the Service Advisor, was a pleasure to work with and kep More

by m71pearlman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Jun 20, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
36
...