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Ira Subaru - Service Center

Danvers, MA

4.8
434 Reviews
Call Service Center (978) 739-8850

434 Reviews of Ira Subaru - Service Center

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July 07, 2023

The service Advisor, Lindsey Silva is a pleasure to work with. I look forward to working with her again. More

by johnwlund66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Aug 08, 2023 -

Ira Subaru responded

Ensuring your satisfaction is Ira Subaru's ultimate goal and we are pleased to know that Lindsey Silva provided a great service experience for you! We appreciate your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

July 07, 2023

Professional and precise in their work both as service reps and mechanics.They do a great job. More

by DonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh
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Jul 28, 2023 -

Ira Subaru responded

Thank you so much for your positive comments about Ira Subaru!

July 07, 2023

After spending almost $600/ 26K miles, issue exactly 2 wks after = didn’t do the work they charged for 😤 But they sure are proud they have a new waiting room, and spent more time happily telling me there More

by msn87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea. Probably on paperworj, in the car that I’m not in right now
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July 07, 2023

Very responsive to my car issue. Nice and respectful crew and helpful. Had me in their best interest. Thank you Lindsay, Dan , and Rosco. More

by michelesusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay and Dan
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Aug 10, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru and for your kind words about our service staff! It was our pleasure to provide you with a great service experience. We also want to say thank you for acknowledging Lindsay, Dan, and Rosco for their professionalism and dedication. We appreciate your business and the Five-Star review! We hope to look forward to assisting you again.

July 06, 2023

Great service with friendly efficient and knowledgeable people. Very clean and brand new facility with a hugely spacious modern waiting area More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger?
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Aug 10, 2023 -

Ira Subaru responded

It is our pleasure to provide convenient and professional service to you when it is time to service your vehicle Thank you for your kind words and your business. Ira Subaru looks forward to assisting you again in the future. Thank you for your Five Star review!

July 06, 2023

The service department is excellent! I rate Yvonne a 10 out of 10. Best service we ever received ar a dealership! More

by jl.tarnowski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Jul 07, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

Efficient, people oriented, gave options, Eager to listen and help, clean, spacious environment, comfortable for those who wait More

by Raymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 04, 2023

I bought my car here and also rely on them for service, which I find convenient, courteous, thorough and honest. It’s been a great place to do business! More

by sylvia.anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Report | Print
Aug 10, 2023 -

Ira Subaru responded

Ira Subaru is very grateful for your patronage and is pleased to hear that we could provide you with an enjoyable service experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!

June 30, 2023

Reliable service at competitive prices and very helpful staff make this a good place to bring my car. More

by green2l
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Jul 28, 2023 -

Ira Subaru responded

We're so happy we were able to help you out!

June 29, 2023

Exceptional and professional service representative who I look forward to working with again. Also a beautiful new location. More

by steve.doroff
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Owens - 5 stars
Report | Print
Jul 30, 2023 -

Ira Subaru responded

Ensuring your satisfaction is Ira Subaru's ultimate goal and we are pleased to know that Matthew delivered an exceptional service experience for you! We appreciate your business and look forward to the opportunity to assist you again in the future.

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