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Ira Subaru - Service Center

Danvers, MA

4.8
434 Reviews

434 Reviews of Ira Subaru - Service Center

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August 13, 2023

Friendly and professional personnel at front desk. Great waiting area with TV, desks and soft chairs. Always a pleasure to do business with IRA. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
Sep 06, 2023 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2023

Great service everytime. The new facility is amazing and efficient. They always take good care of me and my car. More

by corybeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Sep 04, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 11, 2023

I had the pleasure of working with Nadge on my appointment this time around. She alone made my experience top notch and made me , a guy who is very anal about his car, feel comfortable and relaxed More

by austynjames76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Sep 21, 2023 -

Ira Subaru responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 10, 2023

Mechanics high expertise. They don’t try to sell you unnecessary work. Service coordinator knows her car mechanics. They show you the problem with a video of the broken parts. More

by Bobk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh, 5 star
Aug 14, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 10, 2023

My service advisor Richard was great, My Forrester received the service it needed in a timely fashion at a very reasonable price! More

by rjsavageau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 06, 2023 -

Ira Subaru responded

We are thrilled that Richard provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 10, 2023

Excellent experience. ..service advisor Lindsey was very professional and easy to deal with. Very responsive...and caring. More

by lou524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Aug 26, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

Pleasant competent service ; rep was very nice; reassured that car and tires and brakes were ok for my upcoming trip to Halifax, NS to visit my grandson . More

by Rskane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Yvonne? Beautiful blonde from Chicago with magnificent diamond NS.
Aug 23, 2023 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 23, 2023 -

Ira Subaru responded

Thank you for your kind words! We look forward to your business with us again!

August 09, 2023

I brought my car in for routine maintenance. Nadge was amazing! She met me at my car, explained the process, helped me get a ride home and even helped me get a cup of coffee. She communicated wi More

by Laura547
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Sep 17, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Nadge and her dedication to providing you with an excellent service experience. We look forward to your next visit!

August 08, 2023

Lindsey did a great job setting my Outback up for service listening to my concerns and reviewing the updates,also having my car washed More

by hobbsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Smith
Sep 06, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 07, 2023

Yvonne Dejongh in the service department was extremely efficient and helpful at my first visit. More

by gregor3871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Aug 12, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

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