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Ira Subaru - Service Center

Danvers, MA

4.8
435 Reviews

435 Reviews of Ira Subaru - Service Center

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August 23, 2023

Ira replaced a part in my car ,the job appears ok. I would return if needed More

by rumors939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Aug 26, 2023 -

Ira Subaru responded

Thank you for taking the time to leave us a review! Let us know how we can be better on your next visit with us. We will look forward to the pleasure of assisting you again!

August 23, 2023

The Service department is excellent and the service named Yvonne. Yvonne truly helped me save time and money without compromising the quality of the work. More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Sep 06, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 21, 2023

Excellent efficient and courteous service. Also helpful to always have the same representative who knows you and your car . More

by hrabecvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovanne, William Hernandez
Aug 21, 2023 -

hrabecvera responded

very efficient service by Rep.and service by team Yvonne

August 20, 2023

Very good service. I like going there, always friendly and helpful. The work is explained to me so I can understand what is needed and how long it will take to get the More

by warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Sep 16, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 19, 2023

Visiting from California and they made me feel like a local! Was able to fit me in on a busy Saturday and were super friendly. Yvonne was awesome More

by tim.freet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Sep 06, 2023 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 18, 2023

Took me as a walk in when my emergency brake warning light came on while travel g. They found the problem and it had a recall so got it fixed for free on short notice. Great service More

by psl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gaudet
Sep 16, 2023 -

Ira Subaru responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

August 18, 2023

Have to say - didn't have any issue with this Dealer before (visited them twice), but today few remarks: First: 6qt engine oil in the bill (Subaru Crosstrek 2023 2.0L has oil capacity less than 5qt) More

by yurii
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Hernandez
August 18, 2023

Ira Subaru is a fabulous dealer to work with. Had a 12,000 mile checkup today. Quick and efficient. Waiting time was short. Service was beyond expectations. Matthew was particularly awesome to wo More

by JAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew, William Hernandez
Sep 16, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Mathew and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 18, 2023

Had to wait almost 4 hours to get the results and price out work from a multi-point inspection then was given a loaner to come back the next day and after $2500 + spent on front brakes, CV axil, 4 new tire More

by lreposa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Silva
August 17, 2023

I always get good, consistent and exceptionally good service at Ira Subaru. I plan on continuing to get my service at Ira. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Sep 06, 2023 -

Ira Subaru responded

Thank you for your loyalty and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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