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Ira Subaru - Service Center

Danvers, MA

4.8
467 Reviews
Call Service Center (978) 739-8850

467 Reviews of Ira Subaru - Service Center

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October 05, 2023

Yvonne Dejongh in the service department is super helpful. Good communication, understands I have a budget but also want a safe vehicle. She helped me figure out what work I need now. More

by asenghas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Oct 07, 2023 -

Ira Subaru responded

That's great to hear! We're so glad Yvonne was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 30, 2023

The best. Fair and honest. They stand behind their work and are thorough Highly recommend More

by leshaw57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Iapicca, and "Madge" at the desk
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Oct 03, 2023 -

Ira Subaru responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

Yvonne was excellent to deal with as always. She took the time to make sure all my concerns were addressed. More

by MrChristopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Oct 03, 2023 -

Ira Subaru responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Yvonne went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 30, 2023

My car was seen very quickly, and what I needed was addressed the same day. Will certainly return. More

by 4timesthesteak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Iapicca
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Oct 03, 2023 -

Ira Subaru responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Friendly staff, conscientious and forthcoming with info every step of the way …writer Lindsey way very helpful with keeping me updated and checking on my needs More

by Dagnesenanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey , Stephen Eagleston
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Oct 03, 2023 -

Ira Subaru responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Lindsey went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

Recently had service done. Had a responsive and professional experience. Lindsey Silva was fantastic would recommend. More

by Aya
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Oct 03, 2023 -

Ira Subaru responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Lindsey went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

They always take care of me fast and in a friendly way. Good communication/appointment system. More

by ElManuGonza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Sep 30, 2023 -

Ira Subaru responded

We are thrilled to have provided you with a friendly service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 25, 2023

Lindsey was the best , she was very knowledgeable and friendly and let me know how much everything cost before the work was done and also checked for items that were under warranty and saved me thousands More

by sredfield4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Report | Print
Sep 26, 2023 -

Ira Subaru responded

We are thrilled that Lindsey provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 23, 2023

Frank was the best , he was very knowledgeable and friendly, he let me know how much everything cost before the work was done . I highly recommend this dealership and Frank More

by Jojoboop2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Sep 26, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Frank and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

September 23, 2023

Everything was explained to me by the video and I was shown exactly the repairs that were needed. More

by amy.woodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Sep 26, 2023 -

Ira Subaru responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

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