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Ira Subaru - Service Center

Danvers, MA

4.8
579 Reviews

579 Reviews of Ira Subaru - Service Center

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May 14, 2025

forget to leave review before, I am going to give 100 upon 100 to service provide Ms. Nadege Parker for knowledge, customer service and interaction. satish More

by Satish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
May 16, 2025 -

Ira Subaru responded

Hello Satish, we're happy you found our staff member Nadege to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Yvonne does a superb job. Sammy provides a service I need. She does an excellent job. I really value their help. More

by Snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Yvonne
May 16, 2025 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

I was able easily to schedule an appointment. The service advisor was pleasant and competent. Work done on time with a car wash to boot. More

by cliffcutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt most directly with Yvonne Dejongh
May 16, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Service was spot on. Alyssa at the service desk was attentive and polite. I spent a couple of hours in a very comfortable waiting room and took advantage of a well stocke More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 16, 2025 -

Ira Subaru responded

Hi Ron, we're happy to hear you had such a positive experience with Alyssa! Feel free to reach out to us if you need anything. Have a wonderful day.

May 12, 2025

Can't say enough about Mario and how well he managed my service case. Personable, professional, clear communicator. I felt in good hands. More

by regardez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Lopez
May 15, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2025

I have been very pleased with sales staff and service staff. I was recently in for a 6month service where I met Zack. He was great and took time to “straighten out” a problem I had with my radio. Great More

by Cheztache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Michaela, zack
May 12, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Mathew and Yvonne were very professional and cordial. The facility was clean and very well organized. The work was done in a timely manner and professionally. More

by plumcass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives Mathew and Yvonne
May 12, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Excellent! The customer service was great from start to finish! I would love to get all my service and repairs here for my Subaru Crosstrek! More

by aorellana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
May 10, 2025 -

Ira Subaru responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2025

The worker was prompt and pleasant. He told me what would be done and how long I would be waiting. The 2 hr wait was long but I was prepared. I got my oil change and inspection sticker More

by cheryllf1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
May 07, 2025 -

Ira Subaru responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

We enjoy everything from IRA Subaru service. Our manager Yvonne is very helpful and highly professional person. More

by Abram Bekker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
May 06, 2025 -

Ira Subaru responded

Hi Abram, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!