Ira Subaru - Service Center

Very helpfull, polite, spent time to explain what's going on. Assisted with the logistics for getting from and to the dealership. on. Assisted with the logistics for getting from and to the dealership. More

The remodeling of the office was very comfortable, Great hospitality, and our service advisor:47776 Matthew Owens was extremely helpful, courteous and knowledgeable, providing the best customer service ever hospitality, and our service advisor:47776 Matthew Owens was extremely helpful, courteous and knowledgeable, providing the best customer service ever, since we started visiting the Ira Danvers location. More

Lindsey in service was great: very attentive and communicative in keeping me up to date. Also, a well appointed and comfortable waiting area. communicative in keeping me up to date. Also, a well appointed and comfortable waiting area. More

The service department was able to make an appointment for me quickly and just when I needed it. My rep was very helpful and friendly. The waiting area was peaceful and relaxing and easy to use. for me quickly and just when I needed it. My rep was very helpful and friendly. The waiting area was peaceful and relaxing and easy to use. More

Andrew Fenno the guy who assisted me was very helpful. He make sure that i’m comfortable while waiting for the whole car service. He make sure that i’m comfortable while waiting for the whole car service. More

i was not very happy with my past visit to Subaru. they didn’t listen to my issues, they disregarded my requests. i also had to get my axle boot fixed after not 2 years to the day. my heat makes noise they didn’t listen to my issues, they disregarded my requests. i also had to get my axle boot fixed after not 2 years to the day. my heat makes noise they told me was normal? they told me the sides of my window had sun damage, didm’t fix it! i also have a piece flapping off of my under fore, wondering why all of the this on a 2 year old lease? next car probably won’t be a subaru, too bad because i did really like it. More

Service is the best and the work is excellent I will continue to come there for all of my services. continue to come there for all of my services. More

Customer service is unmatched! My service rep was very communicative and responsive throughout the appointment. Ira Subaru asked for approval before doing any additional service. V My service rep was very communicative and responsive throughout the appointment. Ira Subaru asked for approval before doing any additional service. Very positive experience. More

Maintenance appointment went as scheduled. Welcoming, comfortable work area while waiting. Clear recommendations, completed work in timely fashion. Mikayla kept me well I formed. Welcoming, comfortable work area while waiting. Clear recommendations, completed work in timely fashion. Mikayla kept me well I formed. More

Service Dept left a lot to be desired. Work proposed was not explained adequately. Mistake made on final bill, I had to draw attention to it after I had paid it. I got an instant refund, B Work proposed was not explained adequately. Mistake made on final bill, I had to draw attention to it after I had paid it. I got an instant refund, But I felt the service person was too busy and did not justify to me the extra work they said needed to be done. More