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Ira Subaru - Service Center

Danvers, MA

4.8
436 Reviews

436 Reviews of Ira Subaru - Service Center

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September 05, 2023

An oil leak was found during maintenance and I like the way they send a text with pictures and videos showing you in real time the issues that they encountered and asking exactly what you want to address a More

by sharons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadej
Sep 09, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 03, 2023

My battery was to be replaced due to a class action suit, but the battery I had was fairly new...I told the young man who greeted me when I drove in to save my old battery, which was still working fine...whe More

by keith.ferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not interested in getting anyone in trouble
August 31, 2023

Great customer service and follow through when customers have been waiting for a while. I will definitely visit them again. More

by johnmaguire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gaudet
Sep 04, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 31, 2023

Very Efficient, reasonable prices and very friendly knowledgeable staff and clean waiting area very comfortable More

by 58lszabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey and Sammy, William Hernandez
Sep 04, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 31, 2023

Lindsay was awesome and informative! She was very easy to talk to and was transparent throughout the entire process. More

by Bgilmore77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Sep 04, 2023 -

Ira Subaru responded

We are thrilled that Lindsay provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 30, 2023

Exemplary service every visit. Yvonne knows exactly what is needed to maintain my car with each visit! Will continue to have my car serviced there in the near future! More

by louise.tura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Sep 06, 2023 -

Ira Subaru responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Yvonne and our staff have succeeded in providing you with a great service experience! Ira Subaru appreciates your patronage and we anticipate the opportunity to assist you again in the future

August 29, 2023

Courteous and professional. I was greeted promptly and keep informed of the progress of the servicing of my car. Everything was explained in detail. More

by Kathy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Sep 06, 2023 -

Ira Subaru responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 28, 2023

Was accommodating very good experience 5 stars ⭐️ recommended to others about this irs dealer highly More

by Snaponspeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Aug 31, 2023 -

Ira Subaru responded

Thank you for leaving a Five-Star review and for choosing Ira Subaru. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

August 27, 2023

Yvonne at Ira was a marvelous service advisor. She was accommodating and helpful along the way. Has customers in mind. Best in the business. More

by RC Rivera.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh
Sep 06, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 26, 2023

Everyone I had dealings with at Ira Subaru has been kind, knowledgeable, and friendly. I am new to the area. My first visit was a drop in and Lindsay Silva was able to get me in that day. We hit it off right More

by Barbarajeanne
Recommend Dealer
Yes
Employees Worked With
Lindsay Silva
Sep 10, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

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