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Ira Subaru - Service Center

Danvers, MA

4.8
436 Reviews
Call Service Center (978) 739-8850

436 Reviews of Ira Subaru - Service Center

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November 03, 2023

Tooky car in for 69k service and could not have been easier. All services included were explained thoroughly. Picked up same day which was geeat More

by gbarbeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne 5 stars
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Nov 05, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Very accomadating,reliable and caring. I was given a ride which was great.Didn,t have to ask anyone for a ride. Yvonne was exceptional.she is amazing.Hope she is appreciated at work.I wo More

by Almashamir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Nov 07, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Yvonne provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

I now drive my SIXTH Subaru Outback, all purchased from Ira Subaru in Danvers, MA, over the last 20-plus years. I stay with Ira Subaru because of the quality of the product and the outstanding service of t More

by mdelollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew in Service, William Hernandez
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Nov 07, 2023 -

Ira Subaru responded

You have a strong and lasting relationship with Ira Subaru, having purchased six Subaru Outbacks from us over the last 20-plus years. Loyalty like yours is a testament to the quality of both the Subaru product and the exceptional service provided by our staff. Enjoy your Subaru Outback, and here's to many more years of happy driving!

October 31, 2023

Clean, Courteous, helpful, and they explained what the problem were with the car. Showing me the video and explaining what was needed helped make decisions regarding the repairs. The service was was gr More

by lisamiriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Oct 31, 2023 -

lisamiriam responded

Great staff!

October 30, 2023

Great sales and service,accommodating staff,clean facilities and super phone response time.This dealership is very convenient and close to my house.Its very good and everything is working out great More

by paul.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Looney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adamson,David
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Nov 04, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

I came in for a routine service. They found my brakes worn and my wheels in need of alignment. All done while I waited. I was comfortable in the waiting room. I was kept informed of More

by newdec6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Nov 05, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a comfortable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

The technicians and service advisor suggest the repairs needed to keep my car in good condition and safe . More

by CCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Oct 31, 2023 -

Ira Subaru responded

It's important to have a service advisor and technicians who prioritize your safety and the overall health of your vehicle. Regular maintenance and suggested repairs can help ensure that your car runs smoothly and remains safe on the road. Your safety is a top priority!

October 28, 2023

Quick service and comfortable waiting area. Service reps are knowledgeable and friendly. Prices have gone up a bit but what hasn’t? More

by Mfstafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva, Manny Figueroa, William Hernandez
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Nov 01, 2023 -

Ira Subaru responded

Quick service and a comfortable waiting area are important for a positive service experience. Knowledgeable and friendly service representatives also play a key role in customer satisfaction. Prices can indeed increase over time, and it's a common concern. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Always so friendly and helpful! Very attentive to the needs of the car and client. More

by C Meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Report | Print
Oct 31, 2023 -

Ira Subaru responded

It's great to hear that the team is always friendly and helpful and that they are attentive to both the needs of your car and your needs as a client. Excellent customer service and attention to detail can make a significant difference in your overall service experience. Your feedback is appreciated!

October 26, 2023

Excellent customer service. There is another dealer 5 minutes from my house but I prefer to drive 20 minutes to go to Ira Subaru. More

by ptveus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Nov 01, 2023 -

Ira Subaru responded

Choosing to drive 20 minutes to Ira Subaru for their excellent customer service is a strong endorsement of our commitment to customer satisfaction. Thank you!

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