Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ira Subaru - Service Center

Danvers, MA

4.8
436 Reviews
Call Service Center (978) 739-8850

436 Reviews of Ira Subaru - Service Center

Sort by
November 28, 2023

I was on 128 and the light came on so we went to Subaru to see if we could get it fixed And they fixed it, quickly and explained what the problem was. I’ve never been disappointed with the service. More

by Janicem978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Report | Print
Nov 30, 2023 -

Ira Subaru responded

That's great to hear! Quick and effective service, especially when dealing with unexpected issues like a warning light, can really make a difference. It's wonderful that Ira Subaru not only fixed the problem promptly but also took the time to explain what was going on. Thank you for your business!

November 28, 2023

I have been a 50 yr customer and always had great service from everyone at Ira More

by corriveau13@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N Adge Parker, William Hernandez
Report | Print
Nov 30, 2023 -

Ira Subaru responded

Being a customer for 50 years speaks volumes about the trust and satisfaction you've had with Ira Subaru! Consistently receiving great service from everyone at the dealership over such a long period of time reflects our commitment to maintaining excellent customer experiences. Thank you for your loyalty and your business!

November 28, 2023

Above and beyond in every respect especially our Service Adviser, Lindsey Silva. I thought I was in a Mercedes-Benz dealership. Thanks again. More

by Allan Richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Lindsey went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

The experience I had today was fast and efficient. The discount coupon was honored - providing cost effective service. More

by tphilbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Report | Print
Nov 30, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a fast and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Had problems with Stop/start feature Matthew explained the need for a new Battery,Ecm software update I would rate him a 10 as well as Ira More

by haley5133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owens matthew
Report | Print
Nov 22, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Matthew provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Great service and very friendly people. Quick and efficient as well. highly recommend Subaru, Danvers More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Nov 21, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a great and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

So very friendly, helpful, knowledgeable. Took care of my issue, answered questions, and got me back on the road quickly! More

by Pmorose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Report | Print
Nov 21, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a friendly, helpful, and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Service was simple, easy, convenient, professional. Picking up and dropping off my car couldn’t have been easier. More

by abrahamguillen1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Nov 14, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a convenient and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

The dealership knew what was needed for 30,000 mile maintenance, told me the cost in advance and performed the service More

by mheddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh
Report | Print
Jan 10, 2024 -

Ira Subaru responded

So happy to hear about your positive experience with us. We appreciate your business. We are excited to help you in the future.

November 08, 2023

Staff is friendly. Service was great. Nice waiting room. Car was washed and very clean. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Report | Print
Nov 09, 2023 -

Ira Subaru responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

1
...
22
23
24
...
44