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Ira Subaru - Service Center

Danvers, MA

4.8
520 Reviews
Call Service Center (978) 739-8850

520 Reviews of Ira Subaru - Service Center

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March 23, 2025

It took a little bit longer than I thought it was going to, but everything came out great. I got my sticker, my clock changed, and they found work that needed done. More

by Carol.farina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl at the computer was a great help
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Mar 24, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 22, 2025

Yvonne was very helpful and kept us updated throughout the process in regards to the service being done on our vehicle More

by K-johnson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Mar 24, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 22, 2025

Always deliver good service. The employee who helped me was very good, and I am sure I will be back again. More

by Widy1804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Mar 24, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

Service was great and they knew what to recommend for me. They were kind and helpful and informative. More

by frankryan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Mar 24, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 20, 2025

Dealership was clean and inviting. Would definitely return at a future date for other services. More

by Mona Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Mar 22, 2025 -

Ira Subaru responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

Lindsey was fantastic ! ! 10’s all around. Very professional and understanding. Great service!! Thank you. More

by Chris Chipouras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Mar 22, 2025 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Lindsey. We hope to be of service to you again in the future. Best wishes, Ira Subaru

March 16, 2025

Ira Subaru is like a family! Everyone takes the time to get to know you and the dealership is luxurious!!! More

by ladypetunia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny, Matthew, Daniel, Ty
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Mar 18, 2025 -

Ira Subaru responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

The experience from getting the appointment to bringing in the car to getting the service was excellent. Nadege was very friendly and prompt and knowledgeable. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
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Mar 18, 2025 -

Ira Subaru responded

Mike, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

The staff at IRA Subaru are knowledgeable, polite and friendly. I would highly recommend them. More

by Jsilvio1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
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Mar 18, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2025

Located at a great spot with excellent service, welcoming waiting area and extremely helpful service advisors! More

by RoseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Report | Print
Mar 18, 2025 -

Ira Subaru responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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