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Ira Subaru - Service Center

Danvers, MA

4.8
500 Reviews
Call Service Center (978) 739-8850

500 Reviews of Ira Subaru - Service Center

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March 03, 2025

The person who helped me was absolutely wonderful and did an amazing job assisting me with everything I needed. More

by Jonathantex121102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2025

Very professional. Dr Service department did their best to honor my time limit.. I was pleased at how I was treated More

by MJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 04, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 02, 2025

Staff are friendly and helpful. Yvonne took the time to answer some technical questions I had. The waiting area is cean and spacious. The time estimate I was given for the work was More

by Chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Report | Print
Mar 06, 2025 -

Ira Subaru responded

Hi Chance, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

I drop my car off and received excellent service. The staff is really attentive and helpful. More

by Cinloudunn62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Report | Print
Mar 03, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Mathew was very courteous and had my Crosstrek serviced as I requested. When I arrived to pick up my car, it looked brand new. It had been washed of all the road grime. The interior was clean and neat. I, More

by Hunnee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Mar 03, 2025 -

Ira Subaru responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Subaru!

February 26, 2025

Very prompt and thorough service informed me of things that are coming up Well done More

by elias52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machaela Driscoll
Report | Print
Feb 26, 2025 -

elias52 responded

Keep up the great work

February 26, 2025

Very smooth. Pleasant clerk (Lindsay). Prompt service. Reasonable price. She noticed my inspection sticker was due and she took care of that too, along with m More

by Rasher274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay in Service
Report | Print
Feb 28, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

Service - we received status updates in timely fashion. The recommendations for additional services was explained and the estimates thorough. More

by Ejmcf13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
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Feb 28, 2025 -

Ira Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Both Matthew and Andrew as well as Samie went above and beyond in customer service. More

by dmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Andrew and Sam in service dept
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Feb 21, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff Matthew, Andrew, and Samie to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2025

Service - Andrew F was more than helpful. Went above and beyond to rectify a small issue More

by Xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew F
Report | Print
Feb 19, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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