Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ira Subaru - Service Center

Danvers, MA

4.8
436 Reviews
Call Service Center (978) 739-8850

436 Reviews of Ira Subaru - Service Center

Sort by
March 09, 2024

My car always sounds and feels better after a visit to IRA Subaru. I’m a 20 plus year client here. Although they were very busy, my car received excellent attention. Very pleased. Ann McGreevy More

by Dr Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Twomey
Report | Print
Mar 13, 2024 -

Ira Subaru responded

Ann, it's wonderful to hear that your car consistently feels and sounds better after visits to Ira Subaru. Being a loyal customer for over 20 years is a testament to the quality of service you've received. We appreciate your positive feedback and your ongoing trust in Ira Subaru. Safe travels!

March 08, 2024

Service shop is excellent. Nadge took great care of me and explained everything. I'm very happy. More

by edog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Report | Print
Mar 12, 2024 -

Ira Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 06, 2024

Great service and great facility ! A pleasant experience All together ! Easy to schedule and good information More

by laurent.vernerey14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Mar 09, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 06, 2024

Nadege Parker did an fantastic job helping me! Overall, super professional. Incredibly kind, helpful, and patient with everything. More

by Doe991025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
Report | Print
Mar 08, 2024 -

Ira Subaru responded

We're delighted to hear that Nadege provided you with fantastic assistance and displayed professionalism, kindness, and patience throughout your experience. Our team is committed to ensuring our customers have a positive and helpful interaction. We appreciate your kind words and the opportunity to serve you. Looking forward to any future interactions!

March 05, 2024

Matthew took great care of me. He even got my car washed as a favor because the dealership’s was closed. More

by judyarn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Mar 07, 2024 -

Ira Subaru responded

We're delighted to hear that Matthew provided you with great care during your visit. Going the extra mile to arrange a car wash for you shows our commitment to customer satisfaction. We appreciate your business and look forward to serving you in the future. Safe travels!

March 05, 2024

,Great service techs, friendly staff, great waiting area. They listen so things are fixed the right way. More

by bobbis5999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
Report | Print
Mar 07, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

Quality and reliability are always # 1 at IRA Subaru. Thanks Alyssa in Service Dept. For your customer orientation . More

by John b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Mar 08, 2024 -

Ira Subaru responded

Thank you for your kind words about the quality and reliability of our service at IRraSubaru! We're delighted to hear that Alyssa in the Service Department provided you with excellent customer service. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to serving you again in the future!

March 02, 2024

Service was great, wait time was below expected and the waiting room is wonderful with big screen tv’s More

by phylliskennedy39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
Report | Print
Mar 07, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Matthew was amazing. He’s so sweet and helpful and kept my up to date on my car. Will certainly work with him going forward! More

by anyac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Report | Print
Mar 07, 2024 -

Ira Subaru responded

We're thrilled to hear about your positive experience with Matthew! It's great to know that he was helpful, and sweet and kept you informed about your car. We appreciate your kind words and look forward to serving you in the future. Safe travels and thank you for choosing us!

February 29, 2024

They have made great improvements! A happy crew, efficient service and thorough. The new bay really makes a difference. More

by WayBetter
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne, Nadge, William Hernandez
Report | Print
Mar 03, 2024 -

Ira Subaru responded

We're thrilled to hear that you've noticed great improvements, a happy crew, efficient service, and thorough attention to detail. We appreciate your recognition of our efforts and look forward to continuing to provide excellent service.

1
...
15
16
17
...
44