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Ira Subaru - Service Center

Danvers, MA

4.8
466 Reviews

466 Reviews of Ira Subaru - Service Center

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June 13, 2024

Yvonne was a great service representative. She kept me apprised of progress and the reasons for the work needed. More

by Harlandreiniger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne in service
Jun 14, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Ira treated me very well,service was on spot, helpful, did their best to keep my bill low More

by sperarichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 14, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be helpful during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2024

The service team is excellent. My service manager communicated very well. She was extremely helpful throughout the process. More

by dhdolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Wilson
Jun 12, 2024 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Where can you get a full synthetic oil/filter change for $9.95 + tax for a total of $10.08! They also washed my car! More

by MPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Jun 11, 2024 -

MPK responded

Thank you Ira Subaru! It was worth the trip from the South Shore… Ira Subaru Jun 9, 2024 MPK Where can you get a full synthetic oil/filter change for $9.95 + tax for a total of $10.08! They also washed my car!

Jun 12, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 08, 2024

There is a Very good service, very friendly people. I am glad I took it there More

by Daniel Lainez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Jun 09, 2024 -

Ira Subaru responded

Hi Daniel, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

My service consultant Nadge was wonderful - kind, pleasant, welcoming, knowledgeable, a real pleasure to work with. I was particularly impressed with the video which your technician provided. It wa More

by Ruthsigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Jun 09, 2024 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2024

Great service, even better people! Always a comfortable place to wait and have a coffee or catch up on work while your car is serviced! More

by gshepardbinghamlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne
May 30, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2024

Bought a crosstrek wilderness in January from this dealership. I brought my car to the dealership for the first scheduled maintenance. Scheduled a same day appointment and I was out of the shop in More

by mikel528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
May 23, 2024 -

Ira Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that your first scheduled maintenance for your Crosstrek Wilderness was quick and efficient. It's great to know that our advisor communicated well and that you were out of the shop in less than 90 minutes. We appreciate your recommendation and look forward to continuing to provide excellent service for your Subaru. Thanks again for choosing Ira Subaru!

May 21, 2024

Just had my car in for its first annual inspection/service along with its Mass State Inspection. Very straightforward... Drove into the entry garage, checked in with the service rep to conf More

by ddenholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
May 22, 2024 -

Ira Subaru responded

We're glad to hear that your first annual inspection/service, including the Mass State Inspection, went smoothly. Our goal is to make the process as straightforward and convenient as possible for our customers. It's great that you found our waiting room comfortable and enjoyed the amenities while your car was being serviced. We strive to provide reasonable pricing along with excellent service. Thank you for choosing us for your automotive needs!

May 20, 2024

The staff in the Service Department are always professional, courteous, and knowledgeable. Work is done as promised. More

by nancy.politis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
May 22, 2024 -

Ira Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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