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Ira Subaru - Service Center

Danvers, MA

4.8
597 Reviews

597 Reviews of Ira Subaru - Service Center

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January 30, 2025

Very good communication . Great Service Thorough . Found multiple issues with my car and it’s now running beautifully. More

by Francegooddogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadesh Parker, Daniel Hutt
Feb 03, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Service attendants were promo and attentive. Waiting room was pleasant. I wish they had more snack options. More

by Nosey
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linsey
Feb 03, 2025 -

Ira Subaru responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 27, 2025

Service Advisor Alyssa Particelli was very courteous and listened to my concerns seriously. My car’s rear wiper had been stuttering when used since the last three years and it was annoying. Back then they More

by Dhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Particelli
Jan 31, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 25, 2025

The staff is pleasant and knowledgeable. The service is excellent and the coffee is delicious. More

by Vharshbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Chris Shields, Micaela Stoico
Jan 27, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Pleasant exceptional service in a timely manner. Found nail in tire and quickly fixed it. The cleaning service was extraordinary. More

by char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gnas
Jan 26, 2025 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Everyone was great: Service Advisor Michaela Driscoll and Scott Coughlin, who was kind enough to brave the awful cold to show me a Forester Touring. And Sammi, your courtesy driver, is a great ambassador for More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See my comments., Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
Jan 19, 2025 -

Ira Subaru responded

Hi Judy, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

Michaela was great. I came in with my tire pressure light on. She helped me right away. I didn't even have an appointment. Thank you! Everyone at Subaru is amazing! More

by esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Jan 13, 2025 -

Ira Subaru responded

Hi Esther, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Pleasant, friendly, cost a little more than expected. Everything explained well. Able to schedule appt. Within a few days. More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Jan 12, 2025 -

Ira Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Andrew was helpful and professional when we asked questions. He explained in terms that we understood. More

by buster145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 10, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you have any further questions, please give us a call. We're always happy to help!

January 03, 2025

Straightforward and friendly, IRA Subaru people have answers to my questions and honor their coupons without me asking More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
Jan 04, 2025 -

Ira Subaru responded

Hi Tom, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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