Ira Subaru - Service Center

No new oil sticker for when my next oil change is due, i was charged $20 for a tire rotation when before it was included and they really tried to offer me 30k mile service thats over $800 when i did it alre was charged $20 for a tire rotation when before it was included and they really tried to offer me 30k mile service thats over $800 when i did it already last year if i didnt speak up they would of done it. very disappointed because i was a loyal costumer :( More

Great service. I have never had any complaints. I love my car and wouldn’t hesitate to buy another from Ira when the time comes. I have never had any complaints. I love my car and wouldn’t hesitate to buy another from Ira when the time comes. More

Very responsive to customers beginning with original sales/buying process and following through to servicing the vehicle after purchase. sales/buying process and following through to servicing the vehicle after purchase. More

I was informed by a person at the front desk that according to the technician my car was unsafe to drive and I needed it fixed. This was an exaggeration, as all that needed to be fixed was the contro according to the technician my car was unsafe to drive and I needed it fixed. This was an exaggeration, as all that needed to be fixed was the control arm bushings, which would go unnoticed except for the fact that I had driven on the highway (a different commute than my usual city driving) which allowed for me to detect a slight vibration in the head of the car. I was given 2 estimate options. First was about $970 and the other about $1,400. I was told by the technician on the video he sent that the alignment is part of the service, and I was told by the front desk woman the same thing. When it came time to pay, though, the bill, which was supposed to be $1,056, jumped to $1,390 because of the additional charges I was not made aware of. After discussing this price change, the woman at the front desk was able to lower the price down to $1,129. Despite this, I am still unhappy because I made the effort to approve how much money I was going to pay before I agreed to the job, yet I was charged more without being told ahead of time. I also felt pressured to then pay for these extra services which I was told were included. Again, I am very dissatisfied with the disparency of this dealership. More

Courteous Service, Explained in detail what needed to correct my car issue, offers coupon specials every time I get car serviced, serviced my car immediately for emergency repair correct my car issue, offers coupon specials every time I get car serviced, serviced my car immediately for emergency repair More

The schedule was so easy, same day; the front desk concierge was so helpful and personal. concierge was so helpful and personal. More

Very professional service getting everything done without any problems. I would recommend their service to anyone! any problems. I would recommend their service to anyone! More

Nice waiting room with comfortable seating and amenities. Conveniently located and easy in and out. Conveniently located and easy in and out. More

Subarus is great! Best dealership around. Yvonne was very pleasant and took care of all my questions and concerns. Best dealership around. Yvonne was very pleasant and took care of all my questions and concerns. More

Friendly, clean and bright. Have confidence that work needing to be done is in fact taken care of. Waiting area is state of the art. All good. Have confidence that work needing to be done is in fact taken care of. Waiting area is state of the art. All good. More