Ira Subaru - Service Center

The best customer service I've ever had lo recomiendo a todo el mundo. Bengan todo el mundo. Bengan More

The Ira team is always friendly and professional. The service team takes the time to update and explain the process. Technicians are always thorough and think safety first. I value my time and apprec The service team takes the time to update and explain the process. Technicians are always thorough and think safety first. I value my time and appreciate being able to have last minute repairs done in the same service appointment. . More

Very poor service on vehicle. Service was scheduled ahead of time for front brakes on a Subaru outback (rotors, pads & calipers). Upon arrival at 7am the rep says parts may not be Service was scheduled ahead of time for front brakes on a Subaru outback (rotors, pads & calipers). Upon arrival at 7am the rep says parts may not be in, although service was scheduled in advance. A call is received at 11am from the rep stating parts cannot be collected asking to leave my car overnight. This rep then says parts are too far away to get (1 hour drive each way) when they had my car since 7am, ample time to retrieve the necessary parts. After several back and forths they managed to send a currier and get the parts. This leads me to safety concerns of the repair, as the mechanic asked if my car had lug nut locks, which it clearly did not. After picking up my car and driving approx 30 miles a loud knocking noise was heard. My front left wheel was about to fall off the car since the lug nuts were not tightened by the mechanic. This is a dangerous safety concern that Ira over looked. In addition no point leaving voice mails when they do not call back or care about quality service. Very poor service from the front of the house to the back of the house. Would not recommend Ira. More

Friendly service, completed the repair on time, and washed the car clean after the repair washed the car clean after the repair More

10 out of 10. They always do a great job! Would highly recommend to everyone They always do a great job! Would highly recommend to everyone More

Spacious and clean waiting area, friendly staff, excellent communication about my vehicle, priced what I was quoted, fast turn around time excellent communication about my vehicle, priced what I was quoted, fast turn around time More

Great service and great service rep. The waiting area is also very good with offerings coffee and snacks. The waiting area is also very good with offerings coffee and snacks. More

Dealership is clean and efficient with personable employees. And the cost of my service was very reasonable. employees. And the cost of my service was very reasonable. More

Efficient, easy access and online scheduling. Service once in completed in timely fashion. I was kept up to date while I waited. Service once in completed in timely fashion. I was kept up to date while I waited. More

Ira is great! It’s not close to me, but I drive further out to Ira, opposed to going somewhere closer, because I think their service is outstanding. It’s not close to me, but I drive further out to Ira, opposed to going somewhere closer, because I think their service is outstanding. More