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Ira Subaru - Service Center

Danvers, MA

4.8
523 Reviews

523 Reviews of Ira Subaru - Service Center

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October 15, 2024

The service was excellent. Customer services very good and professional .i willing to recommend all my friends . More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
Oct 17, 2024 -

Ira Subaru responded

Hi Tony, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Subaru!

October 13, 2024

5 STAR Service and Sales department. I will buy my 5th in late 2025 from IRA SUBARU. More

by Gary Boston, Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Robinson, Sophia Louzada, Rafael Ortiz, Alison Mitchell
Oct 18, 2024 -

Ira Subaru responded

Hi Gary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2024

Everything went smoothly, received the part when they said and got it done same day no issues. Matthew the service advisor kept me informed at all times and made the process very easy! More

by Jack.jimenez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Oct 18, 2024 -

Ira Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

I have been a SUBARU customer for less than a year. This is my second service with SUBARU. I was helped today by a gentleman named Andrew, and he was great! Checking in was super easy, And so was check More

by kamilla.fdsouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 13, 2024 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Ira Subaru! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

2020 forester broke down on highway , had it towed to Ira at 10 am and car was fixed by 5 pm same day . Thank you More

by drrobfreedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Oct 13, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2024

Everyone was super nice and helpful! They got me in the day I called and the service was quick and easy! More

by sparksrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
Oct 13, 2024 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 08, 2024

Friendly, efficient, excellent service is consistent. Service center is very clean and nicely stocked with refreshments. More

by NaNa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Oct 13, 2024 -

Ira Subaru responded

Hello Nana, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2024

I have always had a good experience at this dealership. The employees are helpful and knowledgeable. Madge helped me with today’s service and was friendly and helpful. She kept me informed and took her More

by susanvelez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
Oct 12, 2024 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Excellent service department. They take great care to do everything right. Very pleased with the dealership. More

by DonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
Oct 05, 2024 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

very pleasant, professional service people you can trust. Thank you to keep my car safe More

by ilona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
Oct 05, 2024 -

Ira Subaru responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

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