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Ira Subaru - Service Center

Danvers, MA

4.8
597 Reviews

597 Reviews of Ira Subaru - Service Center

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March 13, 2025

Yvonne helped me so much, she is the service agent, and she is the best!! They should give her a promotion or a raise because she is so easy to talk to and so much fun! She found that the service I needed More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Mar 16, 2025 -

Ira Subaru responded

Hi David, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Ira Subaru

March 13, 2025

All good. Michaela was a friendly, knowledgeable and efficient customer rep. From the initial greeting to keeping me informed of the progress. Service was comp More

by Summersun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Mar 16, 2025 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 13, 2025

This was my first time at the dealership guy was extremely impressed with the service from Michaela, Driscoll. She explained what needed to be done and took extra time to go over some questions I ha More

by Messina5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 16, 2025 -

Ira Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. We look forward to your next visit! Take care!

March 12, 2025

Great service. Excellent personnel. Finished in less time than expected. Pleasant waiting room. Thank you. More

by mariecarbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada??
Mar 12, 2025 -

mariecarbone responded

Thank you.

March 12, 2025

IRA makes it easy- less stress service with no baloney and no filler. Nadge was vary patient, I don’t hear well now but she took her time to help me understand everything. We’re grateful to have you as ou More

by slfarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne and Sami
Mar 15, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2025

Your people are so friendly & kind. It makes approaching them about any concern very easy. & they always feel very genuine.! Thank you for training them so well More

by lahdah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Today it was Matthew
Mar 12, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Great service department. Friendly staff. Comfortable waiting area. Yvonne is great. Can't say enough More

by jim1tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne djongh
Mar 09, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff Yvonne to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Yvonne did a great job! She provided excellent customer service and explained the technicians recommendations. More

by johnmaguire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejonge - 5 stars
Mar 09, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff Yvonne to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

I brought my Legacy in for routine maintenance and was impressed with the service. Michaela was exceptional and the work was completed in a reasonable time. The waiting area was one of the nicest I had se More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Mar 09, 2025 -

Ira Subaru responded

Hello Ben, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Great service from beginning to start. Michaela was very helpful, friendly, and knowledable. I look forward to working with Subaru as well as Michaela. More

by Justjuanlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Mar 09, 2025 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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