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Ira Subaru - Service Center

Danvers, MA

4.8
459 Reviews
Call Service Center (978) 739-8850

459 Reviews of Ira Subaru - Service Center

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December 31, 2024

Alyssa the service representative made my stop at Ira Subaru very welcoming and great experience. 5 stars for Alyssa! Steve O 2024 Subaru Outback Touring More

by steveomalleyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Leonard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Ira Subaru responded

Hi, we're happy you found Alyssa to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Good service, but takes a little time waiting. Excellent repairs. Quality people to deal with. More

by weil.thomas1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 30, 2024

Brought my vehicle in to fix a defective fob and the vehicle was returned in the same condition as it was when I dropped it off. They fixed nothing. More

by bcprsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey
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December 30, 2024

Timely and friendly service. I also like that it I can see the recommendations for additional services that my car may need and choose what works best for me. More

by cbguarino25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Jan 02, 2025 -

Ira Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

So far the service was great the service people very polite and informative it was a pleasant experience thank you 🤗 More

by Kenny G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Particelli
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Dec 22, 2024 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 19, 2024

Very pleased with quick response with my dead battery issue. Everyone I had contact was pleasant and helpful. Thank you all again More

by w1osu
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mathew. First Lady did not get name
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Dec 22, 2024 -

Ira Subaru responded

Hi, we are happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 18, 2024

Great service and able to get appts as needed. My husband and I have been bringing our Foresters here since purchase. More

by Forester Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Particelli
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Dec 21, 2024 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 16, 2024

Appointment was at 9:30 got in less than 15 minute wait. I thought that was decent. More

by janelleavon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

Front desk clerk is very friendly, clear and efficient, and I can feel the mechanics very professional. More

by dwang326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Vasilyev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Their service desk people are amazing, always try to make things easier on the customer. Things are fixed or maintained correctly. I'm moving out of state but if I need service or to buy a new car I'm coming More

by BobbiS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the name of the woman I worked with but she's awesome!
Report | Print
Dec 15, 2024 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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