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Ira Subaru - Service Center

Danvers, MA

4.8
523 Reviews
Call Service Center (978) 739-8850

523 Reviews of Ira Subaru - Service Center

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April 02, 2025

Everything is great here. All the staff are nice. Yvonne who welcomed me was so gracious and informative. More

by rsentochnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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April 02, 2025

took 6 almost 7 hours for them to tell me they need to order a part And 4 hours of those waited and then they tell me the issues with it as if I didn’t know already I came in to get my window fixed an More

by R Wilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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April 02, 2025

Great services always I recommend 100% to anyone who have a Subaru great stuff 1 More

by lanegra_m28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linsey
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April 01, 2025

Its comforting when Lindsey greets me by name and knows my cars history. Her demeanor and responsiveness are greatly appreciated! More

by sandracabot2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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April 01, 2025

Service writer was great. Knowledgeable on cars and prioritise repairs in case you can’t afford all repairs at one time. I Recommend this dealership. More

by Hlee196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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March 29, 2025

Everyone has been so incredibly helpful during my relationship with the dealership and I’m grateful! Thank you, Chad Donovan and Yvonne in particular. More

by Rcrefsland
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Dejongh
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Mar 30, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

They are very friendly and professional in greeting when you arrive and explain how long you might wait until completed. More

by omax123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel hutt
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Mar 30, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

Extremely friendly atmosphere! I Would definitely choose Ira over anywhere else for my next Subaru visit More

by Prondon34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
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Mar 30, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2025

The customer service and the mechanical service have been great for years. I feel very comfortable bringing my car here for regular maintenance knowing that it will be in good/safe condition when I drive it More

by cleancar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne D; Michaela; Andrew F (mechanic/supervising trainee today)
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Mar 29, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2025

I have been coming to this dealership for many years and I am always satisfied. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Report | Print
Mar 28, 2025 -

Ira Subaru responded

Hi Steve, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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