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Ira Subaru - Service Center

Danvers, MA

4.8
595 Reviews

595 Reviews of Ira Subaru - Service Center

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July 07, 2025

Service technician was very helpful and polite. I appreciated all of her follow up and communication More

by Wdb.lmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
July 07, 2025

Friendly, professional and organized. Thorough report of vehicle needs. Clean facility with comfortable waiting area. Work completed in timely efficient manner. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in Service department was awesome! Wit(?) technician working on car gave a very thorough and clear description of his findings.
July 06, 2025

Ira was careful and responsive to my concerns. I feel that I can depend on their service work. More

by billkaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
July 03, 2025

Helpful and honest when it came to the repairs. The priorities were clear and able to be easily understood against the video provided. No scare tactics were used in selecting what was worthwhile. W More

by cgrivakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE
Jul 04, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 30, 2025

Good job! Very happy with the service and overall experience. Michaela does a great job. More

by Fredy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Jul 01, 2025 -

Ira Subaru responded

Hi Fredy, we're happy to hear you had such a positive experience with Michaela! If you have any further questions, please don't hesitate to reach out!

June 27, 2025

Eric and Dan were very friendly and helpful, explained everything to me clearly and in a manner I could understand. More

by Steve.Eagleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Dan
Jun 28, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

My car’s tire pressure light remained on after replacing the tire stems and tires This was resolved and the car is in good working order. Grateful! More

by Woofers2@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne D
Jun 28, 2025 -

Ira Subaru responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

I have the oil changed and the tires rotated today at the Denver dealer of my 2025 ascent today. I’m very happy with the results and the service I had today. The staff were really nice, professional and frie More

by guilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Ira Subaru responded

Hi Guilly, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2025

I was greeted with friendly people. All very helpful and communicative about what is needed and completed. I enjoyed the ride to my office, driver is super nice. More

by wendyaw53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 26, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Ira Subaru

June 24, 2025

I really enjoy the waiting area. It provides me everything that I needed to study while waiting for my car to be ready. More

by Joshuas.resch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jun 26, 2025 -

Ira Subaru responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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