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Ira Subaru - Service Center

Danvers, MA

4.8
544 Reviews
Call Service Center (978) 739-8850

544 Reviews of Ira Subaru - Service Center

Sort by
April 25, 2025

Great service, personable service representatives, comfortable waiting area with TV , free coffee bar and treats. Desks with working usb ports and plugs. It makes the waiting and cost of repairs a lit More

by bitbeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne in service and Sammy the driver
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April 23, 2025

Great customer service with good follow ups and transparency. I had a warranty issue with Subaru, and the dealer helped to work through it. More

by dpsolomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Apr 24, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 23, 2025

It took several visits but the service people finally dealt with my repair issues. The assistant , Nodage, was patient and helpful. More

by robert.w.magner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nodage
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Apr 25, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ira Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

Lindsey did all she could to make my week long service visit as good as possible. My 2018 Outback had multiple problems, including an oil leak. She is trying to get me a new head unit as soon as possible More

by Lynnette.fallon
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in Service
Report | Print
Apr 23, 2025 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2025

My experience at this dealership was wonderful, especially the customer service I received my…it was superlative… More

by Dyno88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had a female customer service assistant that even helped me on her day off, which was Thursday, on a scale of one to 10 she was a 12
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Apr 21, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

Excellent service and excellent service from Nadge. She always does a great job making sure I understand what I need to do. More

by rfraizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Report | Print
Apr 19, 2025 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2025

My husband, my son and I usually buy our new cars at Ira Subaru My dissatisfaction is the the amount of time spent waiting for service to be completed More

by merelmonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Ira Subaru responded

Hi, we really appreciate your positive review! Until the next time we meet, take care!

April 18, 2025

All went well. Professional job done. Satisfied for the work done. No issues to report More

by artman_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Report | Print
Apr 21, 2025 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 16, 2025

I have gone to this ira Subaru for a few services now and it has always been wonderful. The facility itself is one of the best I've seen. Plenty of refreshments and snacks for the customers and spacious wait More

by danz7485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey at Service
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Apr 17, 2025 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

It’s Subaru has served us for 15 years, and that service has been consistently excellent. I’ve dealt regularly with service advisor Yvonne, and is knowledgeable and attentive. More

by drdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeLonghi, service advisor
Report | Print
Apr 18, 2025 -

Ira Subaru responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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