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Ira Subaru - Service Center

Danvers, MA

4.8
481 Reviews

481 Reviews of Ira Subaru - Service Center

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February 16, 2025

Service - Andrew F was more than helpful. Went above and beyond to rectify a small issue More

by Xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew F
Feb 19, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Everyone was so kind and helpful. Unfortunately the weight was very long, because they were so busy. More

by meady24mary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 18, 2025 -

Ira Subaru responded

Hi, thank you so much for the positive review! We hope you have a great day!

February 15, 2025

Excellent! Service advisor was understanding and helpful. Mechanic was also helpful with explanation of work that needed to be done. Work was done promptly. Cos More

by Barni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva (service advisor), Michael Walsh (mechanic)
Feb 18, 2025 -

Ira Subaru responded

Hi Barni, thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2025

Great service, close to home. Schedule service early in the day, work done quickly and done! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 18, 2025 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 13, 2025

The team were very attentive and figured out my issue and resolved. Really appreciate their help More

by jessbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt, Marco Ciampa & Roscoe Robinson
Feb 17, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2025

Every thing was very good—-Michaela—— But…. It is so expensive. I have a 2018 and a 2020…both outbacks…have had all y services done at IRA. Pre IRA, I would take y cars to a local mechanic…al More

by j_patuleia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micala
Feb 12, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Had my first service on my 2023 forester. Nadge was my service representative who impressed me with her knowledge and willingness to explain all that I asked. I will be returning when servic More

by Glauben2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 12, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Great job couldn’t have been any better! !! Friendly knowledge called back new there cars!! More

by downsmattp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
Feb 03, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 30, 2025

My visit was great. The service was great. The service area is very clean with refreshments and snacks if you want them. I was in amd put quickly. More

by samsono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micaela Stoico
Feb 03, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Very good communication . Great Service Thorough . Found multiple issues with my car and it’s now running beautifully. More

by Francegooddogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadesh Parker, Daniel Hutt
Feb 03, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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