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Ira Subaru - Service Center

Danvers, MA

4.8
541 Reviews

541 Reviews of Ira Subaru - Service Center

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April 21, 2025

Lindsey did all she could to make my week long service visit as good as possible. My 2018 Outback had multiple problems, including an oil leak. She is trying to get me a new head unit as soon as possible More

by Lynnette.fallon
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in Service
April 19, 2025

My experience at this dealership was wonderful, especially the customer service I received my…it was superlative… More

by Dyno88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had a female customer service assistant that even helped me on her day off, which was Thursday, on a scale of one to 10 she was a 12
Apr 21, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

Excellent service and excellent service from Nadge. She always does a great job making sure I understand what I need to do. More

by rfraizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Apr 19, 2025 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2025

My husband, my son and I usually buy our new cars at Ira Subaru My dissatisfaction is the the amount of time spent waiting for service to be completed More

by merelmonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Ira Subaru responded

Hi, we really appreciate your positive review! Until the next time we meet, take care!

April 18, 2025

All went well. Professional job done. Satisfied for the work done. No issues to report More

by artman_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Apr 21, 2025 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 16, 2025

I have gone to this ira Subaru for a few services now and it has always been wonderful. The facility itself is one of the best I've seen. Plenty of refreshments and snacks for the customers and spacious wait More

by danz7485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey at Service
Apr 17, 2025 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

It’s Subaru has served us for 15 years, and that service has been consistently excellent. I’ve dealt regularly with service advisor Yvonne, and is knowledgeable and attentive. More

by drdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeLonghi, service advisor
Apr 18, 2025 -

Ira Subaru responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 15, 2025

Great service, Definitely recommend it to everyone who is looking for a professional treatment for you and your car. Best regards, Babić More

by semcibab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Apr 17, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

Service was excellent when I took my car in for oil change and inspection sticker More

by memilycrocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne from the service sept was friendly and prompt
Apr 17, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2025

The dealership was easy to access and to schedule appointments service writer Ivonne was excellent. She greeted me promptly and took the time to explain to me that The neede 60K service and asked if More

by Blazin3618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosco
Apr 14, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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