Back

Ira Subaru - Service Center

Danvers, MA

4.8
518 Reviews

518 Reviews of Ira Subaru - Service Center

Sort by
March 29, 2025

Everyone has been so incredibly helpful during my relationship with the dealership and I’m grateful! Thank you, Chad Donovan and Yvonne in particular. More

by Rcrefsland
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Dejongh
Mar 30, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

They are very friendly and professional in greeting when you arrive and explain how long you might wait until completed. More

by omax123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel hutt
Mar 30, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

Extremely friendly atmosphere! I Would definitely choose Ira over anywhere else for my next Subaru visit More

by Prondon34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Mar 30, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2025

The customer service and the mechanical service have been great for years. I feel very comfortable bringing my car here for regular maintenance knowing that it will be in good/safe condition when I drive it More

by cleancar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne D; Michaela; Andrew F (mechanic/supervising trainee today)
Mar 29, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2025

I have been coming to this dealership for many years and I am always satisfied. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Mar 28, 2025 -

Ira Subaru responded

Hi Steve, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Friendly staff. Very clean dealership.I got deal for oil and filter change.Thank you. More

by bcbiesal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

March 26, 2025

Excellent fast service comfortable clean facility staff is exceptional and caring. Love having the car wash done after service nice bonus! More

by santoshamum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Mar 28, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

Service people were professional and friendly. Work was done quickly albeit significantly more costly than expected. More

by jimjogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Mar 28, 2025 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2025

It took a little bit longer than I thought it was going to, but everything came out great. I got my sticker, my clock changed, and they found work that needed done. More

by Carol.farina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl at the computer was a great help
Mar 24, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 22, 2025

Always deliver good service. The employee who helped me was very good, and I am sure I will be back again. More

by Widy1804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Mar 24, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...