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Ira Subaru - Service Center

Danvers, MA

4.8
601 Reviews
Call Service Center (978) 739-8850

601 Reviews of Ira Subaru - Service Center

Sort by
July 15, 2025

Very helpful, informative and respectful. My customer service rep Eric kept me updated about service. More

by Claudias1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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July 15, 2025

My service advisor, Lindsay, was excellent! I had a lot of work done and her communication was great. Best experience I've had with you so far. More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay in service
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Jul 16, 2025 -

Ira Subaru responded

Hi Tina, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you have any further questions, please don't hesitate to reach out!

July 14, 2025

Satisfied with my service and that they cleaned my windows even thought it was not requested or expected More

by doradistefano
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 16, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

Service is second to none. Professional, clean and efficient. Also, the waiting area is very comfortable More

by prismward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service
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Jul 13, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Very pleasant facility, many amenities, very pleasant staff, quick courteous service.Nice cafe across the lot. More

by Ruthsigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service clerk
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Jul 12, 2025 -

Ira Subaru responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2025

Service needs were well explained with a comprehensive video a d the work was promptly done and completed well More

by Joe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario in Service
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Jul 11, 2025 -

Ira Subaru responded

Hi Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. Thank you again, and have a fantastic day!

July 07, 2025

Friendly, professional and organized. Thorough report of vehicle needs. Clean facility with comfortable waiting area. Work completed in timely efficient manner. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in Service department was awesome! Wit(?) technician working on car gave a very thorough and clear description of his findings.
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Jul 10, 2025 -

Ira Subaru responded

Hi Tanya, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

July 07, 2025

Service technician was very helpful and polite. I appreciated all of her follow up and communication More

by Wdb.lmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Jul 10, 2025 -

Ira Subaru responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2025

Ira was careful and responsive to my concerns. I feel that I can depend on their service work. More

by billkaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Jul 10, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

Helpful and honest when it came to the repairs. The priorities were clear and able to be easily understood against the video provided. No scare tactics were used in selecting what was worthwhile. W More

by cgrivakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE
Report | Print
Jul 04, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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