Prime Mazda - Service Center

Everyone is friendly and the shop is clean. I really like the video of the service. I am glad to take my car there for service. I really like the video of the service. I am glad to take my car there for service. More

Juliana was terrific. Very professional and explained everything before, during, and after the service. All staff were pleasant. Great waiting area. Bathroom was well Very professional and explained everything before, during, and after the service. All staff were pleasant. Great waiting area. Bathroom was well appointed and maintained More

Had recall for CX 9 several service advisor s had no idea of recall. Left message with service manager.. no call back.. finally got an advisor that was aware of recall( he reads his emails) very frustrating of recall. Left message with service manager.. no call back.. finally got an advisor that was aware of recall( he reads his emails) very frustrating at no call backs x2. My family has 3 Mazdas.. Maura P. was fantastic as well as Antwan Lawson. Obviously a big disconnect between management and front line staff. No call back is inexcusable especially from Service Manager. More

Best experience every time I get my car maintenance. Everyone is so kind, welcoming, and friendly. Everyone is so kind, welcoming, and friendly. More

Julianna was wonderful to work with. She explained everything step by step. I will definitely reach out to her again if I need to. She explained everything step by step. I will definitely reach out to her again if I need to. More

I got a appointment right away very helpful kept me informed on the progress of my car the video was great a pleasant experience thank you informed on the progress of my car the video was great a pleasant experience thank you More

Juliana was an excellent advisor. She kept me informed on what was going on with my car. As usual really great service. Would love to see some gluten free snacks in the future She kept me informed on what was going on with my car. As usual really great service. Would love to see some gluten free snacks in the future More

Everyone is very responsive, listens and answers all questions - includes both the sales and service departments. questions - includes both the sales and service departments. More

They are very thorough, communicative, accommodating, and friendly. I always have a pleasant experience there. friendly. I always have a pleasant experience there. More

Love the professionalism! Honey with their service and turn around time. A Once again, satisfied customer. Honey with their service and turn around time. A Once again, satisfied customer. More