Back

Prime Mazda - Service Center

Westwood, MA

4.8
350 Reviews

350 Reviews of Prime Mazda - Service Center

Sort by
October 01, 2024

Always a great experience always perfect . Shout out to Nate and Juliana for always being the best in every moment no matter the circumstances More

by Billie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ira Mazda responded

Hi Billie, we're happy you found Nate and Juliana to be so supportive during your experience here at Ira Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2024

Knowledgeable courteous and helpful They make you feel comfortable even when you’re spending more than you planned on More

by janicesmith623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Service department is excellent, trustworthy and does good work. Management there always takes care of the customer. Great seating/lounge area for waiting on your car with a coffee station, snacks, pastr More

by JHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Meritil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2024

Ira Mazda has always made my visit very easy and comfortable. Adam on the service team was very accommodating and helpful. More

by Rbrendon2094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Sep 28, 2024 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

John was great as service advisor. No issues. All went well. I used a coupon. Thanks More

by joebeeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Ira Mazda responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 16, 2024

I wanted to change oil only. It was done at time with cleaning inside the car. Beside it I got recommendations for future maintainers. More

by Lmkraplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Ira Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

My first service appointment since I got my first Mazda in March 2024. Perfectly smooth. Very attentive to my need to be out in under 2 hours. Excellent first impression. More

by taus1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Ira Mazda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Adam was incredibly professional and very easy and quick with the process. I also told him to be honest with me about pricing, and he was respectful and honest More

by bschuhle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Sep 15, 2024 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Ira Mazda! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

They were courteous and attentive to what I had to say concerning my vehicle and the extras that needed to be checked More

by Julie Macrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Ira Mazda responded

Hi Julie, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2024

Excellent service always! ! Service is excellent either leasing the car or coming for service!! Only problem was trying to make appointment online. Could not do it. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Ira Mazda responded

Hi Joan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
6
...