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Prime Mazda - Service Center

Westwood, MA

4.8
350 Reviews

350 Reviews of Prime Mazda - Service Center

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November 12, 2024

Great dealership, very professional when it comes providing advise as they do care about their customers. I would continue to visit this dealership. More

by Rahul R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Ira Mazda responded

Hi Rahul, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2024

Friendly and efficient. Had an oil change done and was out of there within an hour. Nathaniel explained why I was having issues with the fuel gauge and made recommendations. More

by teriton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

The IRA Mazda personnel were professional, thorough, competent and friendly. They listened to my concerns and answered all my questions. More

by Jshuggie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Great Service Advisors! ! Professional, courteous and extremely knowledgeable. Always a pleasant experience at Ira Mazda More

by DBN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2024

Brought my CX-5 in for 75,000 mile check up, they provided me with a loaner car and about an hour after I left I received a text with a video of the technician who was working in my car, he pointed o More

by ltalanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Livingston
Nov 06, 2024 -

Ira Mazda responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2024

John was my service rep and provided excellent help in navigating a potential issue with the RMV. More

by Pemanzon@aol.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ira Mazda responded

Hi, thanks for your praise and kind comments about John. Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2024

Antwan was great! Very customer service focused and everything went very well! He sent text messages and communicated consistently so I always knew what was going on a More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ira Mazda responded

Hi Nancy, we're happy to hear you had such a positive experience with Antwan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

We've been purchasing Mazdas from Ira Motors for decades. Their sales and service teams are wonderful to work with, great communications, and flexible scheduling. All of our Mazdas have been reliable and las More

by Ira Mazda Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ira Mazda responded

Hi Ira, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

The person I dealt with was friendly, courteous and answered any questions I had regarding my service. More

by Nana
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ira Mazda responded

Hello Nana, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Nathaniel is always welcoming and thorough in explaining specific services that may be necessary. He is truly genuine and takes a real interest in customers; in fact, he is the reason I continue to service More

by lannykutakoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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