Prime Mazda - Service Center

Service was detail oriented and professional in keeping me informed about the work being done on my car. I thought the service team was quick and efficient and made the process an easy one. I would go bac me informed about the work being done on my car. I thought the service team was quick and efficient and made the process an easy one. I would go back for future service again. I felt treated with respect and I think John is a valuable employee to the Mazda team. More

Brought the car in for warrenty work. Was very happy with the customer service as well as the mechanical service. Everybody I spoke with was pleasant and professional. Was given a complimentary ride to work the customer service as well as the mechanical service. Everybody I spoke with was pleasant and professional. Was given a complimentary ride to work and again to pick me up when the work was complete. More

Brought my 2000 Mazda Protege in for service. My son uses the car for college so it was due for some maintenance and tires. Evan was very informative and explained the work and cost before it was perfo uses the car for college so it was due for some maintenance and tires. Evan was very informative and explained the work and cost before it was performed. He understood that the car is older and used by my son so we did not want to spend any more than needed. Overall a nice job and we can keep the car going. More

I bought a new Mazda 3i at Mazda Gallery in Norwood in 2006 and have always used their service department which I think is outstanding. This time I dealt with new people but felt completely reassured tha 2006 and have always used their service department which I think is outstanding. This time I dealt with new people but felt completely reassured that the department's policy of providing quality attention and consideration of their customers' needs has been maintained. My service advisor, Evan Folsom, did all that he could to apply whatever discounts were available and went above and beyond, along with Steve (?) the mechanic who worked on my car, to give careful, useful, and well explained advice. Since I had to replace my tires and front brakes, which I had feared might be the case, I greatly appreciated the extra time Evan took investigating options for me and the patience he showed listening to all my questions, making sure I got a loaner car for the night, and at the end personally helping to clean the windows and even remove some gum that someone had stuck on my door in a parking lot. I highly recommend Mazda Gallery for their reliable, courteous, and professional care. More