Prime Mazda - Service Center

Aaron is a pleasure to work with. Reliable, trustworthy, & knowledgeable and does everything he can to make the service experience efficient and smooth. & knowledgeable and does everything he can to make the service experience efficient and smooth. More

My service experience was great. They were ready and expecting me at the time of my appointment. The6 accommodated an extra request to have the tires balanced, and still got the car done in the time est expecting me at the time of my appointment. The6 accommodated an extra request to have the tires balanced, and still got the car done in the time estimate they gave me. Cost was reasonable, especially with the Mass Miata club discount. The new facility is very attractive, but there's some startup issues given that the place is brand new. Specifically, back ordered coffee maker and furniture. I'm sure these minor issues will be resolved in a short period. More

Had a great experience, Nathaniel Lopez was very helpful! I have all my services done there. I have all my services done there. More

Great experience Aaron was professional and answered all my questions and made everything easy. Would definitely return my questions and made everything easy. Would definitely return More

Fixed the issue from the first attempt. Service adviser Taylor was knowledgeable and helpful. We usually service cars at Mazda their prices are good and they know their vehicles Taylor was knowledgeable and helpful. We usually service cars at Mazda their prices are good and they know their vehicles More

Service is prompt, professional and Nik and his team are great to work with and service is as promised. I highly recommend the prime Mazda Norwood dealership great to work with and service is as promised. I highly recommend the prime Mazda Norwood dealership More

Super friendly, quick service, washed my car and just overall outstanding. I showed up thinking I had an appointment, found out I made it for a different day, and they took my car in and made sure that I overall outstanding. I showed up thinking I had an appointment, found out I made it for a different day, and they took my car in and made sure that I was taken care of. More

Prime Mazda gets 5 stars for service. Aaron K was my service advisor and he deserves gold stars. Courteous, knowledgeable,patient and accommodating are just a few of the many positive comments I can ma service advisor and he deserves gold stars. Courteous, knowledgeable,patient and accommodating are just a few of the many positive comments I can make about him. Kudos to Prime for hiring him. More

Prime Mazda is the best! My wife and I have leased 5 vehicles from them and will continue to do so. Aaron is an absolutely great Service Advisor. On a scale of 1 - 10, he's an "11". Always listens and s vehicles from them and will continue to do so. Aaron is an absolutely great Service Advisor. On a scale of 1 - 10, he's an "11". Always listens and shows that he cares. Tells you exactly what service did and why. I highly recommend Prime Mazda for Sales and Service. We won't go anyplace else. More

Professional and done right the first time as promised; in and out. Aaron was great, arranged for ride, and called when work completed for pick up. in and out. Aaron was great, arranged for ride, and called when work completed for pick up. More